Very clean and friendly placeNick D.K
Friendly , and helpfulSteven Vicarey
Nice showroom good selection of quality used carsDrew Taylor
Many thanks Drew for rating us! We're glad you found our showroom to be nice with a good range of cars available!
Hello, we're sorry you found your experience at our dealership to be less than satisfactory. Could you please contact us and speak to our management team, so we can investigate what transpired during your visit. Thanks.
First class serviceTerry Connor
Thanks very much Terry for the five stars! We're delighted you found our service to be first class!
My second ( 2yr ) service was succesfully carried out. The whole experience for me was completed very safely. Full observance was given to the covid restrictions and everyone wore masks and socially distanced themselves. There was plenty of hand sanitiser to be used.Tony James
Many thanks for the five-star rating, Tony!
Many thanks for rating us Alin!
Thank you Daniels for the 5-star rating!
SLM Toyota had shown excellent customer service whilst they carried out major repairs on the engine. All staff where reassuring (particularly Rob from service team) and I am happy with the outcome. Many thanks to the staff behind the scenes who worked to get the car back on the road again.Mr D Coombes
Thank you Mr Coombes for the lovely review! It was our pleasure to help get your car back on the road. Rob from the Servicing team will be delighted to read your lovely words!
Had to leave 1 star as none wasnt an option. Previously purchased 4 cars from this dealership, will never go back! Rude counter staff, promised free MOT when purchased the car only for them to change their mind on the day. Finally given a "good will gesture". No goodwill here. Staff that take out their personal problems on the customers is not the way to run a business.kevin riches
Hi Kevin, we're sorry to hear you had a poor experience with our dealership. Could you please send an email to our Centre Principal Ian McDonald at firstname.lastname@example.org fully detailing your visit, so we can fully inquire as to what transpired. Thank you.
Very pleased for our first ever visit. Well worth the cost of the diagnostic report on our old Toyota. Very thorough and easy to follow. Follow up conversation with Service Manager very helpful, practical and realisticWill go to SLM again.Peter Bailey
Thank you Peter for the five stars! We're very happy that you were pleased with your first experience with us! We'll be sure to pass your kind words onto the Service Manager. We'll look forward to welcoming you back in the future!
Thanks very much Piotr for the five-star rating!
Thanks very much Piotr for the five-star rating!
Many thanks Martyn for the five stars! It's greatly appreciated!
The staff were very good in for an MOT all ok booked in for service .john morley
Many thanks John for the five stars and review! It pleases us to hear you found our staff to be very good!
Purchased my Hybrid Yaris, which is giving me excellent service.Josephine Pajarito
Thank you Josephine for the five-star review! We're over the moon to hear you're happy with your Yaris Hybrid! We hope you enjoy many more happy miles with it!
Great garage. Main dealer with local garage feel. Friendly and helpful staff. Well recommended.Robin Carter
Thank you very much Robin for your kind words! Our team will be delighted to hear them!
Said they could only give us £4200 trade in for a car they have on sale at a different branch for£8500. There was a difference of 40,000 miles but ours had a full service history with the SLM dealership. I feel very disapointed that i can never get the right deal with this main dealer, stick with Fords I think?Mark Owen
Hi Mark, we're sorry to hear of your experience at our dealership. Our Sales team have attempted to reach you and have left a message and will keep trying to contact you.
I was told I cannot have a test drive because I attended with a picture of my driving licence not with the actually licence. I been honest and told them that I m not ready to purchase a vehicle for the next couple of months and they just walked away from me.Romulus-Andrei Lihu
Hi Romulus-Andrei, we were happy to provide a test drive for you but with the current COVID-19 regulations, all test drives have to be unaccompanied. In order to keep you legal, we have to insure the vehicle and our insurance company require us to take a scan of your original licence in order for the test drive insurance cover to start. Unfortunately without the original licence, we couldn’t set up the insurance. We are also currently offering an appointment only system for reasons I am sure you can appreciate. We will be more than happy to make an appointment for you to come and test drive at a convenient time. Thank you.
Thank you for the 5⭐ rating, Bernard!
Very friendly.Oliver Blench
Thank you very much Oliver for the five-star rating! We're delighted you found our team to be very friendly!
Thank you for the five stars, Gregory!
Good service for the price+a good clean inside and outWilliam Littler
Thank you very much William for the review! We're happy you were satisfied with our service!
Excellent service every visit.Peter Ingham
Many thanks for reviewing us, Peter! We're very happy to hear we consistently provide you with excellent service!
Excellent well explained work will go no where else for repairs or serviceJohn Arbour
Thank you very much John! We're delighted to hear we have such a loyal customer!
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