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Dacia - Breakdown Assistance
Dacia Assistance
In the event of a breakdown, Dacia Assistance is just a phone call away. Call 0800 051 2251^
Although we don't expect it to happen, we ensure help is on hand if it does. Service availability:
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24 hours a day, 365 days a year: Our services are available around the clock to ensure you get the help you need whenever you need it.
Coverage:
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UK Mainland and Northern Ireland: We provide prompt roadside assistance for the first 3 years or 60,000 miles*, in line with the terms of the standard manufacturer’s warranty.
What Dacia Assistance Offers:
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Roadside Repairs: We aim to carry out on-the-spot repairs whenever possible to get you back on the road quickly.
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Towing Services: If on-the-spot repairs are not feasible, we will tow your vehicle to the nearest Dacia garage for further assistance.
Dacia Assistance is committed to ensuring you have peace of mind and reliable support during any unexpected vehicle issues.
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Roadside Assistance
If your vehicle breaks down at the roadside and is immobilised, Dacia Assistance will send out a patrol or appointed agent to get you back on the road. In the exceptional circumstances where an “on-the-spot” repair proves impossible, you are entitled to use the Recovery services.
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At Home Assistance
If your vehicle breaks down at or within ¼ mile of your home, Dacia At Home Assistance will bring help to your doorstep. If your vehicle cannot be repaired, Dacia Assistance will transport it to the nearest authorised Dacia Dealer, or another destination of your choice, whichever is the nearer.
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Recovery
If your vehicle breaks down more than ¼ mile from your home and a prompt local repair at the roadside is not possible, Dacia Assistance will arrange onward passage for you, up to seven passengers and your vehicle to any single destination in the UK mainland or Northern Ireland. This also includes the Isle of Man, Guernsey, and Jersey, although any ferry costs must be borne by you. If you are towing a trailer or a caravan at the time, this will also be recovered, subject to certain weight and size restrictions.
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Onward Travel
If your vehicle is immobilised away from home, Dacia Assistance may, at its absolute discretion and immediately following Recovery, arrange a replacement hire vehicle for you for up to 48 hours (subject to the terms and conditions of the hire company). To ensure that you are eligible for this, please make sure you have your driving license with you. You will have to pay a fuel deposit. You will also be responsible for the return of your hire car plus any additional costs.
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Duration of Dacia Assistance
All vehicles are entitled to Dacia Assistance for a period of 36 months or 60,000 miles (whichever comes first).* *Please note non-warranty items are not covered within the complimentary policy, for full details please see both warranty and assistance terms and conditions.
Terms and Conditions:
^Calls may be monitored and/or recorded. Breakdown cover provided by RAC Motoring Services (Registered No 01424399) and RAC Insurance Ltd (Registered No 2355834). Registered in England; Registered Offices: RAC House, Brockhurst Crescent, Walsall WS5 4AW. Arranged, sold and administered by RAC Motoring Services who is authorised and regulated by the Financial Conduct Authority in respect of insurance mediation activities. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
*From first date of registration. Dacia Assistance expires on the first of the two limits reached.
Although every effort has been made to ensure that the information contained on this page is as accurate and up to date as possible, SMC Motor Group and Dacia UK reserves the right to modify its models without notice, including their characteristics, specifications,equipment and accessories. Brochures inevitably become out of date or inaccurate in some respects, in that such characteristics,specifications equipment, or accessories may be changed after the publication date given below and can differ from the descriptions given or the photos displayed. It is therefore necessary to check with our representative before purchasing any product that the characteristics, specifications,equipment or accessories of the vehicle on order are as advertised.
