Reviews from

for Dacia SMC

• 
  12 hours ago

  So far excellent service. Purchased my New Dacia Bigster, Journey spec, from my initial enquiry with Nathalie and follow up with following week, the staff were friendly and attentive, kept me informed with delivery timescale, everything went seamlessly. Nathalie again did the handover and I was very satisfied.

  Stephen Clark Dacia Weybridge SMC
• 
  4 days ago

  Had car MOT/Serviced 16th June 2026, excellent service & thank you so much for the wash & brush up on my car looked liked new I almost didn't recognize it.

  Elizabeth Newton Dacia Weybridge SMC
  Response from SLM 3 days ago

  Dear Elizabeth, We're delighted to receive your wonderful five-star review following your recent service and MOT. It's great to hear that you were so pleased with the experience, and we particularly enjoyed reading your comments about the wash and clean. There's nothing quite like collecting your car and feeling as though it's been given a new lease of life, so we're thrilled that it made such a positive impression. Our team takes pride in looking after every vehicle that comes through our workshop, and it's rewarding to know that the extra attention to detail was appreciated. Thank you for choosing Dacia Weybridge SMC. We look forward to seeing you again when your car is next due a visit. Kind regards, Dacia Weybridge SMC.

• 
  5 days ago

  Returned to SMC after 11 years, Nathalie was so helpful and friendly, she made the whole process so easy, kept me up to date and handover was very straightforward. Loving my new Stepway.

  Sandra McGurk Dacia Weybridge SMC
  Response from SLM 4 days ago

  Dear Sandra, Thank you for taking the time to share your five-star feedback. We are delighted to hear that you chose to return to Dacia Weybridge SMC after 11 years and that Nathalie made your experience such a positive one. It is wonderful to know that her friendly and helpful approach, along with keeping you informed throughout the process, helped make your journey to your new Stepway a smooth and straightforward one. We will be sure to share your kind words with Nathalie, who will be pleased to know her support has been appreciated. We hope you continue to enjoy your new Stepway and look forward to welcoming you back to Dacia Weybridge SMC again in the future. Kind regards, Dacia Weybridge SMC.

• 
  5 days ago

  We bought our Dacia brand new in December 2024, and unfortunately our experience with customer service and service appointments has been very disappointing. From day one, the cruise control button did not work. We had several service appointments cancelled because there was no internet or no technician available. The fault was eventually fixed in March 2025, but only after months of ##s and inconvenience. We then booked the car in during March 2026 because the rear-view camera stopped working. We were given an appointment in May, but the repair could not be completed because the master engineer was covering the area on his own. We were then given another appointment for 16 June 2026. After waiting months for the issue to be resolved, we were informed that the engineer had not turned up for work. As a result, the rear-view camera is still not working and the problem remains unresolved. The car itself is fine, but the after-sales service has been extremely frustrating. Repeated ##s, cancelled appointments and poor communication have left us very disappointed. Had we known the level of support we would receive after purchasing the vehicle, we would have seriously reconsidered buying a Dacia

  Mónika Kovács Dacia Aldershot SMC
• 
  2 weeks ago

  Forgot to order my part

  Katherine Lawn Dacia Aldershot SMC
  Response from SLM 1 week ago

  Dear Katherine, Thank you for your feedback regarding your visit to Dacia Aldershot SMC. We are sorry that your part was not available when requested. This is not the level of service we aim to provide, and we understand how frustrating this must have been. We hope to have the opportunity to rectify the issue and would welcome you to get in touch with us. Please contact us on 01252 367300, and a member of our team will also be contacting you directly to assist further. Kind regards, Dacia Aldershot SMC.

• 
  2 weeks ago

  Excellent service from Ian . Thank you

  Natasha oliver Dacia Aldershot SMC
  Response from SLM 2 weeks ago

  Dear Natasha, Thank you for your wonderful five-star review. We’re delighted to hear that you received excellent service from Ian during your visit to Dacia Aldershot SMC. We’ll be sure to pass your kind comments on to him, and we know he’ll be pleased to hear that he made such a positive impression. Thank you again for your feedback. We look forward to welcoming you back again in the future. Kind regards, Dacia Aldershot SMC.

• 
  3 weeks ago

  I enjoyed the test drive very much. I didn’t feel rushed at any stage of the purchase. The collection was detailed and also really helpful.

  Joanne Andrew Dacia Weybridge SMC
  Response from SLM 2 weeks ago

  Dear Joanne, Thank you for taking the time to leave us a fantastic five-star review. We’re delighted to hear that you enjoyed your test drive and had such a positive experience at Dacia Weybridge SMC. It’s great to know that you felt comfortable throughout the purchasing process and never felt rushed when making your decision. We’re also pleased that the collection handover was detailed and helpful, ensuring you felt confident with your new vehicle from the moment you drove away. We truly appreciate your kind feedback and look forward to welcoming you back again in the future. Kind regards, Dacia Weybridge SMC.

• 
  3 weeks ago

  I picked up our new spring yesterday. Many thanks to Natalie for her help with the purchase, she is very efficient and knowledgeable. I’m more than happy with the service at Weybridge and have no hesitation in recommending them.

  stephen dendy Dacia Weybridge SMC
  Response from SLM 2 weeks ago

  Dear Stephen, Thank you for taking the time to leave such a lovely five-star review. We’re thrilled to hear that collecting your new Dacia Spring was a positive experience and that Nathalie was able to support you throughout the process. We’ll be sure to share your kind comments with her. Providing knowledgeable, attentive service is something we take great pride in, so it’s wonderful to know that this was reflected in your experience. It’s especially pleasing to hear that you would confidently recommend Dacia Weybridge SMC to others. We hope you thoroughly enjoy your new Spring, and we look forward to seeing you again in the future! Kind regards, Dacia Weybridge SMC.

• 
  1 month ago

  I recently purchased an approved used Dacia Sandero Stepway from Dacia Weybridge SMC and I couldn't be happier with the experience. Nathalie was my sales executive, and she was fantastic throughout the entire process—professional, helpful, and very easy to deal with. I’m really pleased with the car and would definitely recommend both the dealership and Nathalie to anyone looking for a smooth, stress-free purchase. Thank you!

  Julius Dacia Weybridge SMC
  Response from SLM 1 month ago

  Dear Julius, Thank you for taking the time to leave such a fantastic five-star review. We’re delighted to hear that your experience with us at Dacia Weybridge SMC was so positive, and that you’re really pleased with your new Dacia Sandero Stepway. It’s especially great to hear your kind comments about Nathalie. We’re pleased she was able to support you throughout the process and make everything smooth, professional, and stress-free. We’ll be sure to pass your feedback on to her and the wider team. Thank you again for your recommendation, and we hope you continue to enjoy your new car. We look forward to seeing you again in the future! Best wishes, Dacia Weybridge SMC.

• 
  1 month ago

  Myself and my wife bought a new Dacia Sandero this month and we were very impressed. Nathalie was so helpful and approachable and made the whole process super easy and efficient. Would highly recommend this branch. We are delighted with our new car. Thanks Nathalie!

  Connor Craig Dacia Weybridge SMC
  Response from SLM 1 month ago

  Dear Connor, Thank you so much for your wonderful five-star review. We’re delighted to hear that both you and your wife had such a positive experience purchasing your new Dacia Sandero from us at Dacia Weybridge SMC. It’s fantastic to know that Nathalie’s helpful and approachable manner made the whole process feel easy and efficient from start to finish. We’ll be sure to pass your lovely comments on to her. We really appreciate your recommendation and are thrilled to hear how happy you are with your new car. Wishing you both many happy and safe miles ahead! Best wishes, Dacia Weybridge SMC.

• 
  1 month ago

  Todd and the team were very communicative the process of part exchanging was very smooth. Would recommend!

  Samuel Potter Dacia Aldershot SMC
  Response from SLM 1 month ago

  Dear Samuel, Thank you very much for your five-star review. We’re delighted to hear that Todd and the team kept you well informed throughout and made the part exchange process smooth and straightforward for you. It’s great to know you would recommend us, as customer satisfaction is always our priority at Dacia Aldershot SMC. We appreciate your kind feedback and wish you many happy and safe miles ahead in your new car. Best wishes, Dacia Aldershot SMC.

• 
  1 month ago

  Great experience buying my car. Nathalie was very friendly, professional, and helpful throughout the whole process. She made everything easy and stress-free. Highly recommend this dealership!

  Florentina Balasa Dacia Weybridge SMC
  Response from SLM 1 month ago

  Dear Florentina, Thank you for taking the time to leave a fantastic review. We’re thrilled to hear that your car buying experience with us at Dacia Weybridge SMC was such a positive one. Nathalie will be so pleased to know that her friendly and supportive approach helped make the whole process feel simple and relaxed for you. Making our customers feel comfortable and well looked after is exactly what we strive for. Thank you again for your recommendation. We hope you absolutely love your new car and enjoy many safe and memorable journeys in it. Best wishes, Dacia Weybridge SMC.

• 
  1 month ago

  Just had my Sandero in for its yearly service and MOT, and again had another thoroughly professional and positive experience with SMC. Isabelle handled my case from start to finish and was friendly and courteous throughout, ironing out a minor quibble of mine very quickly and chasing up documents for me to get me back on the road as soon as possible. I bought the car from SMC and have returned to them for all my work since then. I wouldn't hesitate to recommend their services.

  Phil Redhead Dacia Aldershot SMC
  Response from SLM 1 month ago

  Dear Phil, Thank you so much for your continued support and for taking the time to leave such a fantastic five-star review. We’re delighted to hear that you once again had a professional and positive experience with us at Dacia Aldershot SMC. It’s wonderful to know that Isabelle looked after you so well throughout your service and MOT visit, and that she was able to quickly resolve your query and help get everything sorted so you could get back on the road promptly. We’ll be sure to pass your kind comments on to her. The fact that you’ve continued to return to us since purchasing your Sandero means a great deal, and we truly appreciate your recommendation. Wishing you many more happy and safe miles ahead. Kind regards, Dacia Aldershot SMC.

• 
  1 month ago

  We’ve had a personal lease with Dacia since 2025, and our Jogger is less than 1.5 years old. Unfortunately, it has already developed a mechanical issue. We are very disappointed, as we chose a brand-new car specifically to avoid situations like this. We have now been without our car for two days and are still waiting for a response. Dacia Aldershot has not taken responsibility or offered to collect the vehicle, which has made the situation even more frustrating. The lack of communication and support is unacceptable. In contrast, we took a second car from Peugeot (across the street), and so far we are very happy with their service. Based on our experience, I would not recommend this company.

  Shawfield HR Dacia Aldershot SMC
  Response from SLM 1 month ago

  Dear Shawfield, Thank you for taking the time to leave your review. We are very sorry to hear about your experience with Dacia Aldershot SMC. We understand how frustrating this situation must be, particularly being without your vehicle and feeling unsupported. We would like to clarify that vehicle recovery and collection are managed by Dacia Recovery, rather than directly by the dealership. We understand that the team has not received any direct contact regarding the vehicle breaking down, and it appears that the communication may have been through the manufacturer’s customer service team rather than through the dealership itself. We are sorry that you feel disappointed with the service received and hope to have the opportunity to welcome you back again in the future. Kind regards, Dacia Aldershot SMC.

• 
  1 month ago

  Excellent salesperson. She was very knowledgeable and helpful.

  Rosalie Stephens Dacia Weybridge SMC
  Response from SLM 1 month ago

  Dear Rosalie, Thank you for your wonderful 5-star review. We’re delighted to hear that you received such attentive and informative service from our team. It’s great to know your experience was a positive one and that you felt well supported throughout your visit. Best wishes, Dacia Weybridge SMC

• 
  2 months ago

  Andrew Jamieson Was excellent.

  Jez Clark Dacia Aldershot SMC
  Response from SLM 1 month ago

  Dear Jez, Thank you for taking the time to leave a five-star review. We’re delighted to hear that Andrew provided such an excellent experience during your visit to Dacia Aldershot SMC. We’ll be sure to pass your kind feedback on to him. Wishing you many happy and safe miles ahead, and we look forward to welcoming you back again in the future. Please do not hesitate to reach out if there is anything more that we can do for you. Kind regards, Dacia Aldershot SMC.

• 
  2 months ago

  Very pleased with my Dacia Duster. The whole buying experience was simple and very efficient. Nathalie was friendly and professional throughout the process. The car is great and I'm so pleased that I bought it from such a reputable dealer.

  Kathryn Flitton Dacia Weybridge SMC
  Response from SLM 2 months ago

  Dear Kathryn, Thank you so much for your lovely five-star review. We’re delighted to hear that you’re so pleased with your Dacia Duster and that the whole buying experience was simple and efficient. It’s great to know that Nathalie provided friendly and professional support throughout, helping to make the process smooth from start to finish. We’re also really pleased that you felt confident purchasing from us, that means a lot to the team. We wish you many happy and safe miles ahead in your new car, and we look forward to welcoming you back again to Dacia Weybridge SMC in the future. Best wishes, Dacia Weybridge SMC.

• 
  2 months ago

  Just bought a brand new duster extreme. Great service even greater car. Very happy with it and looking forward to the next four years of trouble free motoring

  Michael Johnston Dacia Weybridge SMC
  Response from SLM 2 months ago

  Dear Michael, Thank you so much for your brilliant five-star review. We’re thrilled to hear that you’re so happy with your new Duster Extreme and that the service you received at Dacia Weybridge SMC matched the excitement of the car itself. It’s great to know everything went smoothly and that you’re already enjoying your new vehicle. Congratulations. We wish you many years of happy and trouble-free motoring and look forward to welcoming you back again in the future. Kind regards, Dacia Weybridge SMC.

• 
  2 months ago

  Great garage always very helpful and customer service is great from first handover to services and MOT will definitely buy another car from they next time round

  Owen Pescod Dacia Aldershot SMC
  Response from SLM 2 months ago

  Dear Owen, Thank you very much for your fantastic five-star review. We’re delighted to hear that you’ve consistently found the team at Dacia Aldershot SMC so helpful and that the customer service has been great throughout, from handover to servicing and MOT. It’s especially rewarding to know that you would choose to buy another car from us in the future, that really means a lot to us. We wish you many happy and safe miles ahead and look forward to welcoming you back again. Kind regards, Dacia Aldershot SMC.

• 
  2 months ago

  Had such a fantastic customer service journey from start to end from AJ. AJ was friendly, funny, informative and easy going, felt like we had known him for years. From the moment we started talking to AJ he put us at ease, so did every member of staff there, who greeted us not only with a smile but with a friendly hello, cannot recommend the Aldershot branch enough. Fantastic work to AJ and the rest of the team at SMC. Thank you

  Rhian Boccius Dacia Aldershot SMC
  Response from SLM 2 months ago

  Dear Rhian, Thank you for your amazing five star review! We’re absolutely delighted to hear that AJ made your whole experience so enjoyable from start to finish. It’s fantastic to know that his friendly, relaxed approach helped put you at ease and made the process feel so natural—just as it should be. We’re also really pleased that the wider team at Dacia Aldershot SMC helped create such a welcoming atmosphere for you. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to AJ and the rest of the team. We look forward to welcoming you back again in the future. Kind regards, Dacia Aldershot SMC.

• 
  3 months ago

  Ian was very helpful and informative throughout and made the whole process super easy

  Simon Tottle Dacia Aldershot SMC
  Response from SLM 3 months ago

  Dear Simon, Thank you for taking the time to leave us a five-star review. We’re delighted to hear that Ian was so helpful and informative throughout your visit and that he was able to make the whole process easy for you. Your feedback is greatly appreciated. We hope you enjoy your new car and look forward to welcoming you back to Dacia Aldershot SMC in the future. Please reach out if there is anything more that we can do for you. Many thanks, Dacia Aldershot SMC.

• 
  3 months ago

  David Conner and Aarron (Service Manager) at SMC Renault Weybridge went above and beyond to get my car in on the same day I reported the issue to them and provided me with a courtesy car for the weekend. My car was fixed in extra quick time and I owe that to David, Aarron and the great mechanics they have.

  Tom Roberts Dacia Weybridge SMC
  Response from SLM 3 months ago

  Dear Tom, Thank you for taking the time to leave us such a fantastic five-star review. We’re delighted to hear about your experience with us. It’s great to know that David and Aarron were able to assist you so quickly and arrange a courtesy car for the weekend while your vehicle was being looked after. We’re especially pleased to hear that the issue was resolved promptly and that the team were able to get you back on the road so quickly. Your kind comments about David, Aarron and our technicians are greatly appreciated and we will be sure to pass your feedback on to them. We look forward to welcoming you back again in the future. Kind regards, Dacia Weybridge SMC.

• 
  3 months ago

  I collected my brand new Dacia Duster from SMC Aldershot on Saturday. Neil the salesman was amazing all the way through from first contact to handing me my shiny new car. I would give him and his manager 100 starsif I could and would highly recommend them to anyone. I can't believe the quality of the new Duster and all its features, I had to drive it 250 miles back to my home in Cornwall and it was comfortable, fuel efficient and made me feel proud to own it. Thankyou guys

  Michael Coff Dacia Aldershot SMC
  Response from SLM 3 months ago

  Dear Michael, Thank you so much for your fantastic five-star review for Dacia Aldershot SMC. We are absolutely thrilled to hear about your experience collecting your brand new Dacia Duster. It’s wonderful to know that Neil looked after you so well from first contact right through to handover and that you would give him and his manager a 100 star rating! We pride ourselves on making the whole journey smooth and enjoyable, so it’s great to hear that reflected in your experience. We’re also delighted that your 250 mile drive home to Cornwall was comfortable and fuel efficient, and that you’re so impressed with the quality and features of your new Duster. What a brilliant first journey to enjoy it properly! Thank you again for your recommendation, we wish you many happy miles ahead and we hope to welcome you back in the future. Kind regards, Dacia Aldershot SMC.

• 
  3 months ago

  Today I contacted SMC Dacia at Weybridge and spoke to a really nice man call Dave I had a problem with our stepway After a brief chat with Dave about the fault he went and discussed the problem with one of their technicians. He told Dave how to resolve the problem and passed it onto me. With in 30 minutes I had resolved the fault. I was very impressed with their help and assistance very professional They will be my first port of call in the future John

  John Wright Dacia Weybridge SMC
  Response from SLM 3 months ago

  Dear John, Thank you so much for taking the time to share your experience with Dacia Weybridge SMC. We’re absolutely delighted to hear how helpful Dave was when you contacted us about your Stepway. It’s great to know that after discussing the issue with one of our technicians, Dave was able to guide you towards a solution so quickly. Providing prompt, professional and practical support is exactly what we aim for. We truly appreciate you saying we’ll be your first port of call in the future and we look forward to welcoming you back. Best wishes, Dacia Weybridge SMC.

• 
  3 months ago

  Bill was very helpful with all my needs, no question was a stupid question with him and the purchase of the car was made super easy. Highly recommended if buying and selling is not your strong point then go and make an appointment with Bill at Weybridge

  joe marciano Dacia Weybridge SMC
  Response from SLM 3 months ago

  Dear Joe, Thank you so much for your five-star review. We’re delighted to hear that Bill was able to make the whole process so easy and straightforward for you at Dacia Weybridge SMC. It’s great to know that you felt comfortable asking questions and that Bill’s helpful and approachable manner made such a difference. We’re really pleased he was able to guide you through buying your new car with confidence. We look forward to welcoming you back in the future and we wish you many safe journeys! Many thanks, Dacia Weybridge SMC.

• 
  4 months ago

  I can’t recommend the team at SMC Renault in Weybridge highly enough, especially Tony and Aaron. Their customer care is second to none. My husband and I have been customers for years and have always been very well looked after. They go over and above every time, with wonderful service.

  EMILY McKENZIE Dacia Weybridge SMC
  Response from SLM 3 months ago

  Dear Emily, Thank you for your wonderful five-star review! It truly means a lot to hear such kind words about the team here, especially Tony and Aaron. We’re delighted that you and your husband have continued to choose us over the years and that you’ve consistently felt so well looked after. Going over and above for our customers is exactly what we strive for, so it’s fantastic to know that this has been your experience every time. We really appreciate your recommendation and look forward to welcoming you both back again soon. Kind regards, Dacia Weybridge SMC.

• 
  4 months ago

  Very good service over the past 3 years

  Paul Thomson Dacia Weybridge SMC
  Response from SLM 4 months ago

  Dear Paul, Thank you for taking the time to leave a review. We are so pleased to hear that you have experienced excellent service and that it has been consistent over the last three years! We hope to continue to welcome you back in the future, and we thank you for your support and loyalty. Kind regards, Dacia Weybridge SMC.

• 
  4 months ago

  Purchasing a car remotely presented technology challenges which, thanks to the patience and support from John Walton at SMC, was made easy to get the App and pairing working. Without the technical competence of JW, as an 83 year old guy, i would have floundered. He also took a lot of time to explain the various addition insurance options. I did take the 3 Year Dacia Service contract.

  Bob Marson Dacia Aldershot SMC
  Response from SLM 4 months ago

  Dear Bob, Thank you for taking the time to leave such a wonderful five-star review. We’re absolutely delighted to hear that John Walton was able to support you through the process of getting everything set up with the app and pairing. Buying a car remotely can certainly feel a little daunting, especially with new technology involved, so it’s fantastic to know that John’s technical expertise made the experience straightforward and enjoyable for you. We’ll be sure to pass on your kind words. Thank you again for selecting Dacia Aldershot SMC. We are always here if you need any further assistance. Kind regards, Dacia Aldershot SMC.

• 
  4 months ago ROY PENNY Dacia Weybridge SMC
  Response from SLM 4 months ago

  Dear Roy, Thank you for taking the time to leave us a five-star review. We really appreciate the rating and are pleased we could assist you. Many thanks, Dacia Weybridge SMC.

• 
  4 months ago

  Professional service carried out without problem and Isabelle was excellent being very friendly helpful and efficient

  John &Wanda Driver Dacia Aldershot SMC
  Response from SLM 4 months ago

  Hi there, Thank you for taking the time to leave a review. We are so glad to hear that Isabelle was able to assist you with your service, in a friendly, helpful, and efficient manner. We look forward to welcoming you to Dacia Aldershot SMC again in the future. Best wishes, Dacia Aldershot SMC.

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