Reviews from

Google

for Dacia SMC

• 
  3 days ago

  Great experience buying my car. Nathalie was very friendly, professional, and helpful throughout the whole process. She made everything easy and stress-free. Highly recommend this dealership!

  Florentina Balasa Dacia Weybridge SMC
  Response from SLM 1 day ago

  Dear Florentina, Thank you for taking the time to leave a fantastic review. We’re thrilled to hear that your car buying experience with us at Dacia Weybridge SMC was such a positive one. Nathalie will be so pleased to know that her friendly and supportive approach helped make the whole process feel simple and relaxed for you. Making our customers feel comfortable and well looked after is exactly what we strive for. Thank you again for your recommendation. We hope you absolutely love your new car and enjoy many safe and memorable journeys in it. Best wishes, Dacia Weybridge SMC.

• 
  4 days ago

  Just had my Sandero in for its yearly service and MOT, and again had another thoroughly professional and positive experience with SMC. Isabelle handled my case from start to finish and was friendly and courteous throughout, ironing out a minor quibble of mine very quickly and chasing up documents for me to get me back on the road as soon as possible. I bought the car from SMC and have returned to them for all my work since then. I wouldn't hesitate to recommend their services.

  Phil Redhead Dacia Aldershot SMC
  Response from SLM 1 day ago

  Dear Phil, Thank you so much for your continued support and for taking the time to leave such a fantastic five-star review. We’re delighted to hear that you once again had a professional and positive experience with us at Dacia Aldershot SMC. It’s wonderful to know that Isabelle looked after you so well throughout your service and MOT visit, and that she was able to quickly resolve your query and help get everything sorted so you could get back on the road promptly. We’ll be sure to pass your kind comments on to her. The fact that you’ve continued to return to us since purchasing your Sandero means a great deal, and we truly appreciate your recommendation. Wishing you many more happy and safe miles ahead. Kind regards, Dacia Aldershot SMC.

• 
  1 week ago

  We’ve had a personal lease with Dacia since 2025, and our Jogger is less than 1.5 years old. Unfortunately, it has already developed a mechanical issue. We are very disappointed, as we chose a brand-new car specifically to avoid situations like this. We have now been without our car for two days and are still waiting for a response. Dacia Aldershot has not taken responsibility or offered to collect the vehicle, which has made the situation even more frustrating. The lack of communication and support is unacceptable. In contrast, we took a second car from Peugeot (across the street), and so far we are very happy with their service. Based on our experience, I would not recommend this company.

  Shawfield HR Dacia Aldershot SMC
  Response from SLM 5 days ago

  Dear Shawfield, Thank you for taking the time to leave your review. We are very sorry to hear about your experience with Dacia Aldershot SMC. We understand how frustrating this situation must be, particularly being without your vehicle and feeling unsupported. We would like to clarify that vehicle recovery and collection are managed by Dacia Recovery, rather than directly by the dealership. We understand that the team has not received any direct contact regarding the vehicle breaking down, and it appears that the communication may have been through the manufacturer’s customer service team rather than through the dealership itself. We are sorry that you feel disappointed with the service received and hope to have the opportunity to welcome you back again in the future. Kind regards, Dacia Aldershot SMC.

• 
  2 weeks ago

  Excellent salesperson. She was very knowledgeable and helpful.

  Rosalie Stephens Dacia Weybridge SMC
  Response from SLM 2 weeks ago

  Dear Rosalie, Thank you for your wonderful 5-star review. We’re delighted to hear that you received such attentive and informative service from our team. It’s great to know your experience was a positive one and that you felt well supported throughout your visit. Best wishes, Dacia Weybridge SMC

• 
  3 weeks ago

  Andrew Jamieson Was excellent.

  Jez Clark Dacia Aldershot SMC
  Response from SLM 2 weeks ago

  Dear Jez, Thank you for taking the time to leave a five-star review. We’re delighted to hear that Andrew provided such an excellent experience during your visit to Dacia Aldershot SMC. We’ll be sure to pass your kind feedback on to him. Wishing you many happy and safe miles ahead, and we look forward to welcoming you back again in the future. Please do not hesitate to reach out if there is anything more that we can do for you. Kind regards, Dacia Aldershot SMC.

• 
  1 month ago

  Very pleased with my Dacia Duster. The whole buying experience was simple and very efficient. Nathalie was friendly and professional throughout the process. The car is great and I'm so pleased that I bought it from such a reputable dealer.

  Kathryn Flitton Dacia Weybridge SMC
  Response from SLM 1 month ago

  Dear Kathryn, Thank you so much for your lovely five-star review. We’re delighted to hear that you’re so pleased with your Dacia Duster and that the whole buying experience was simple and efficient. It’s great to know that Nathalie provided friendly and professional support throughout, helping to make the process smooth from start to finish. We’re also really pleased that you felt confident purchasing from us, that means a lot to the team. We wish you many happy and safe miles ahead in your new car, and we look forward to welcoming you back again to Dacia Weybridge SMC in the future. Best wishes, Dacia Weybridge SMC.

• 
  1 month ago

  Just bought a brand new duster extreme. Great service even greater car. Very happy with it and looking forward to the next four years of trouble free motoring

  Michael Johnston Dacia Weybridge SMC
  Response from SLM 1 month ago

  Dear Michael, Thank you so much for your brilliant five-star review. We’re thrilled to hear that you’re so happy with your new Duster Extreme and that the service you received at Dacia Weybridge SMC matched the excitement of the car itself. It’s great to know everything went smoothly and that you’re already enjoying your new vehicle. Congratulations. We wish you many years of happy and trouble-free motoring and look forward to welcoming you back again in the future. Kind regards, Dacia Weybridge SMC.

• 
  1 month ago

  Great garage always very helpful and customer service is great from first handover to services and MOT will definitely buy another car from they next time round

  Owen Pescod Dacia Aldershot SMC
  Response from SLM 1 month ago

  Dear Owen, Thank you very much for your fantastic five-star review. We’re delighted to hear that you’ve consistently found the team at Dacia Aldershot SMC so helpful and that the customer service has been great throughout, from handover to servicing and MOT. It’s especially rewarding to know that you would choose to buy another car from us in the future, that really means a lot to us. We wish you many happy and safe miles ahead and look forward to welcoming you back again. Kind regards, Dacia Aldershot SMC.

• 
  1 month ago

  Had such a fantastic customer service journey from start to end from AJ. AJ was friendly, funny, informative and easy going, felt like we had known him for years. From the moment we started talking to AJ he put us at ease, so did every member of staff there, who greeted us not only with a smile but with a friendly hello, cannot recommend the Aldershot branch enough. Fantastic work to AJ and the rest of the team at SMC. Thank you

  Rhian Boccius Dacia Aldershot SMC
  Response from SLM 1 month ago

  Dear Rhian, Thank you for your amazing five star review! We’re absolutely delighted to hear that AJ made your whole experience so enjoyable from start to finish. It’s fantastic to know that his friendly, relaxed approach helped put you at ease and made the process feel so natural—just as it should be. We’re also really pleased that the wider team at Dacia Aldershot SMC helped create such a welcoming atmosphere for you. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to AJ and the rest of the team. We look forward to welcoming you back again in the future. Kind regards, Dacia Aldershot SMC.

• 
  2 months ago

  Ian was very helpful and informative throughout and made the whole process super easy

  Simon Tottle Dacia Aldershot SMC
  Response from SLM 2 months ago

  Dear Simon, Thank you for taking the time to leave us a five-star review. We’re delighted to hear that Ian was so helpful and informative throughout your visit and that he was able to make the whole process easy for you. Your feedback is greatly appreciated. We hope you enjoy your new car and look forward to welcoming you back to Dacia Aldershot SMC in the future. Please reach out if there is anything more that we can do for you. Many thanks, Dacia Aldershot SMC.

• 
  2 months ago

  David Conner and Aarron (Service Manager) at SMC Renault Weybridge went above and beyond to get my car in on the same day I reported the issue to them and provided me with a courtesy car for the weekend. My car was fixed in extra quick time and I owe that to David, Aarron and the great mechanics they have.

  Tom Roberts Dacia Weybridge SMC
  Response from SLM 2 months ago

  Dear Tom, Thank you for taking the time to leave us such a fantastic five-star review. We’re delighted to hear about your experience with us. It’s great to know that David and Aarron were able to assist you so quickly and arrange a courtesy car for the weekend while your vehicle was being looked after. We’re especially pleased to hear that the issue was resolved promptly and that the team were able to get you back on the road so quickly. Your kind comments about David, Aarron and our technicians are greatly appreciated and we will be sure to pass your feedback on to them. We look forward to welcoming you back again in the future. Kind regards, Dacia Weybridge SMC.

• 
  2 months ago

  I collected my brand new Dacia Duster from SMC Aldershot on Saturday. Neil the salesman was amazing all the way through from first contact to handing me my shiny new car. I would give him and his manager 100 starsif I could and would highly recommend them to anyone. I can't believe the quality of the new Duster and all its features, I had to drive it 250 miles back to my home in Cornwall and it was comfortable, fuel efficient and made me feel proud to own it. Thankyou guys

  Michael Coff Dacia Aldershot SMC
  Response from SLM 2 months ago

  Dear Michael, Thank you so much for your fantastic five-star review for Dacia Aldershot SMC. We are absolutely thrilled to hear about your experience collecting your brand new Dacia Duster. It’s wonderful to know that Neil looked after you so well from first contact right through to handover and that you would give him and his manager a 100 star rating! We pride ourselves on making the whole journey smooth and enjoyable, so it’s great to hear that reflected in your experience. We’re also delighted that your 250 mile drive home to Cornwall was comfortable and fuel efficient, and that you’re so impressed with the quality and features of your new Duster. What a brilliant first journey to enjoy it properly! Thank you again for your recommendation, we wish you many happy miles ahead and we hope to welcome you back in the future. Kind regards, Dacia Aldershot SMC.

• 
  2 months ago

  Today I contacted SMC Dacia at Weybridge and spoke to a really nice man call Dave I had a problem with our stepway After a brief chat with Dave about the fault he went and discussed the problem with one of their technicians. He told Dave how to resolve the problem and passed it onto me. With in 30 minutes I had resolved the fault. I was very impressed with their help and assistance very professional They will be my first port of call in the future John

  John Wright Dacia Weybridge SMC
  Response from SLM 2 months ago

  Dear John, Thank you so much for taking the time to share your experience with Dacia Weybridge SMC. We’re absolutely delighted to hear how helpful Dave was when you contacted us about your Stepway. It’s great to know that after discussing the issue with one of our technicians, Dave was able to guide you towards a solution so quickly. Providing prompt, professional and practical support is exactly what we aim for. We truly appreciate you saying we’ll be your first port of call in the future and we look forward to welcoming you back. Best wishes, Dacia Weybridge SMC.

• 
  2 months ago

  Bill was very helpful with all my needs, no question was a stupid question with him and the purchase of the car was made super easy. Highly recommended if buying and selling is not your strong point then go and make an appointment with Bill at Weybridge

  joe marciano Dacia Weybridge SMC
  Response from SLM 2 months ago

  Dear Joe, Thank you so much for your five-star review. We’re delighted to hear that Bill was able to make the whole process so easy and straightforward for you at Dacia Weybridge SMC. It’s great to know that you felt comfortable asking questions and that Bill’s helpful and approachable manner made such a difference. We’re really pleased he was able to guide you through buying your new car with confidence. We look forward to welcoming you back in the future and we wish you many safe journeys! Many thanks, Dacia Weybridge SMC.

• 
  2 months ago

  I can’t recommend the team at SMC Renault in Weybridge highly enough, especially Tony and Aaron. Their customer care is second to none. My husband and I have been customers for years and have always been very well looked after. They go over and above every time, with wonderful service.

  EMILY McKENZIE Dacia Weybridge SMC
  Response from SLM 2 months ago

  Dear Emily, Thank you for your wonderful five-star review! It truly means a lot to hear such kind words about the team here, especially Tony and Aaron. We’re delighted that you and your husband have continued to choose us over the years and that you’ve consistently felt so well looked after. Going over and above for our customers is exactly what we strive for, so it’s fantastic to know that this has been your experience every time. We really appreciate your recommendation and look forward to welcoming you both back again soon. Kind regards, Dacia Weybridge SMC.

• 
  2 months ago

  Very good service over the past 3 years

  Paul Thomson Dacia Weybridge SMC
  Response from SLM 2 months ago

  Dear Paul, Thank you for taking the time to leave a review. We are so pleased to hear that you have experienced excellent service and that it has been consistent over the last three years! We hope to continue to welcome you back in the future, and we thank you for your support and loyalty. Kind regards, Dacia Weybridge SMC.

• 
  2 months ago

  Purchasing a car remotely presented technology challenges which, thanks to the patience and support from John Walton at SMC, was made easy to get the App and pairing working. Without the technical competence of JW, as an 83 year old guy, i would have floundered. He also took a lot of time to explain the various addition insurance options. I did take the 3 Year Dacia Service contract.

  Bob Marson Dacia Aldershot SMC
  Response from SLM 2 months ago

  Dear Bob, Thank you for taking the time to leave such a wonderful five-star review. We’re absolutely delighted to hear that John Walton was able to support you through the process of getting everything set up with the app and pairing. Buying a car remotely can certainly feel a little daunting, especially with new technology involved, so it’s fantastic to know that John’s technical expertise made the experience straightforward and enjoyable for you. We’ll be sure to pass on your kind words. Thank you again for selecting Dacia Aldershot SMC. We are always here if you need any further assistance. Kind regards, Dacia Aldershot SMC.

• 
  3 months ago ROY PENNY Dacia Weybridge SMC
  Response from SLM 2 months ago

  Dear Roy, Thank you for taking the time to leave us a five-star review. We really appreciate the rating and are pleased we could assist you. Many thanks, Dacia Weybridge SMC.

• 
  3 months ago

  Professional service carried out without problem and Isabelle was excellent being very friendly helpful and efficient

  John &Wanda Driver Dacia Aldershot SMC
  Response from SLM 3 months ago

  Hi there, Thank you for taking the time to leave a review. We are so glad to hear that Isabelle was able to assist you with your service, in a friendly, helpful, and efficient manner. We look forward to welcoming you to Dacia Aldershot SMC again in the future. Best wishes, Dacia Aldershot SMC.

• 
  3 months ago

  Luke , great service, explained everything to me.

  Vince la porte Dacia Aldershot SMC
  Response from SLM 3 months ago

  Dear Vince, Thank you for taking the time to leave a five-star review. We are so pleased to hear that you had a positive experience, and received great service from Luke. We look forward to seeing you again in the future. Many thanks, Dacia Aldershot SMC.

• 
  3 months ago Geoffrey Smith Dacia Weybridge SMC
  Response from SLM 3 months ago

  Hello Geoffrey, Thank you for leaving a five-star rating. We appreciate you choosing Dacia Weybridge SMC and are grateful for your support. Should you need any assistance in the future, our team will be happy to help.

• 
  3 months ago

  Service received by Tom was quick and efficient and I was very satisfied

  Phil Parkinson Dacia Aldershot SMC
  Response from SLM 3 months ago

  Hello Phil, Thank you for taking the time to leave a review. We’re pleased to hear that Tom provided such a quick and efficient service, leaving you satisfied with your experience. Your feedback is appreciated, and we look forward to welcoming you back to Dacia Aldershot SMC.

• 
  3 months ago

  Great service as always, thanks Isobel and the team.

  Jim Wallis Dacia Aldershot SMC
  Response from SLM 3 months ago

  Hello Jim, Thank you for your five-star review. We’re pleased to hear that you continue to have positive experiences with us, and we appreciate your kind words about Isobel and the team. We look forward to welcoming you back to Dacia Aldershot SMC.

• 
  3 months ago

  My service was dealt with by Isabelle today. Very efficient and friendly service.

  John Day Dacia Aldershot SMC
  Response from SLM 3 months ago

  Hello John, Thank you for your five-star review. We’re pleased to hear that Isabelle provided such efficient and friendly support during your visit. We appreciate your feedback and look forward to welcoming you back to Dacia Aldershot SMC.

• 
  3 months ago Adrian Walton Dacia Aldershot SMC
  Response from SLM 3 months ago

  Hello Adrian, Thank you for leaving a five-star rating. We appreciate your support and are glad to know you had a positive experience at Dacia Aldershot SMC. If we can assist you with anything in the future, please feel free to get in touch.

• 
  3 months ago

  Excellent service. And car cleaned inside and out

  Thames Valley Tristars Dacia Aldershot SMC
  Response from SLM 3 months ago

  Hello, Thank you for your five-star review. We’re pleased to hear that you received excellent service and that your vehicle was returned to you cleaned inside and out. We appreciate your feedback and look forward to welcoming you again at Dacia Aldershot SMC.

• 
  4 months ago

  Very helpful in sorting out my next car.Very happy customer.

  Siobhan Speke Dacia Aldershot SMC
  Response from SLM 4 months ago

  Hello Siobhan, Thank you very much for leaving us a wonderful five-star review. We’re delighted to hear that the team at Dacia Aldershot were very helpful in sorting out your next car and that you enjoyed your experience with us. Your kind feedback means a great deal to us, and we look forward to welcoming you back to Dacia Aldershot SMC again in the future. Enjoy your new car.

• 
  4 months ago

  I received a 5 star service from John, David and rest of the team. They were so professional, happy to help, a joy to talk to and above all patient ! I ordered my new car just before Christmas, it was delivered on time in dreadful weather. I felt at ease and taken care of by this wonderful team. My car is amazing, as we're you, thankyou team

  Ghislaine Whittaker Dacia Aldershot SMC
  Response from SLM 4 months ago

  Hello Ghislaine, Thank you so much for taking the time to leave such a fantastic five star review. We’re delighted to hear that John, David and the rest of the team at Dacia Aldershot SMC looked after you so well and made the whole process enjoyable and stress-free, even with a pre-Christmas order and challenging weather conditions. It’s wonderful to know you felt at ease and well taken care of, and we’re thrilled that you’re loving your new car. Your kind words will be shared with the team, they’ll be over the moon to hear them. Wishing you many happy miles ahead, and thank you again for choosing us!

• 
  4 months ago

  Since buying our brand new Dacia Duster, it has been back for repairs 4 times, the infotainement unit took 3months to replace, and it has been in for four weeks for the dash to be fixed for noises and rattles. No response or updates, the service is worse than the car itself.

  Mike Easey Dacia Aldershot SMC
  Response from SLM 4 months ago

  Dear Mike, thank you for taking the time to share your feedback. We are truly sorry to read about the ongoing ##s and issues you have experienced with your Dacia Duster, and we completely understand how frustrating this must have been. We understand that you have already spoken with our new Aftersales Manager, Richard, regarding your concerns and the ##s we have unfortunately been experiencing. On his return next week, both Richard and Simon, our General Manager, would very much welcome the opportunity to speak with you at a convenient time, so they can discuss your vehicle in detail and provide clarity around the manufacturer’s warranty procedures and the fixes that have been advised. Please be assured that your concerns are taken seriously and we will do all we can to support you and work towards a satisfactory resolution. Thank you again for bringing this to our attention.

• 
  4 months ago

  I was helped by Sam White when part exchanging my car. Sam's customer service was absolutely brilliant and the experience was catered to me. He answered any questions I had and was super professional throughout! I am very happy with my new car and really appreciate Sam's help from start to finish. It was a process I'll never forget! and I have no doubt Sam will be very successful in future!

  Ashley Robinson Dacia Aldershot SMC
  Response from SLM 4 months ago

  Hi Ashley, thank you for leaving such a thoughtful review. It’s great to hear that Sam made the whole part-exchange experience feel personal and straightforward, and that you felt supported from start to finish. Creating an experience that really stands out is exactly what we aim for, so your comments mean a lot. Wishing you many happy miles in your new car!

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