Excellent well explained work will go no where else for repairs or service
John Arbour
First real dealings with the service side, all went well, staff very helpful and professional and my CHR was fixed in good time and at a reasonable price, alls good, what's not to like.
derek peachment
Efficient as ever.
Barry LoramThanks for the five-stars, Barry! We're happy to hear we have a record for efficiency!
Good professional service , very professional and knowledgable would recommend
Ian TrumanThank you very much Ian for the five stars!
Very pleased with service given.
Adrian RackhamThanks Adrian for the five-star review! We're delighted that you're very pleased with the service you received from us!
Thank you Chris for rating us!
Went to collect partner's new car great customer service.
Linda SeddonThank you Linda for the five stars! We hope your partner enjoys his new Toyota!
Excellent customer service. Thank you SLM Toyota for your amazing service.x
Anna AngelikaThanks Anna for the five-star review! We're delighted to see you are happy with our customer service!
Hi Christopher, we are very sorry you didn’t get the outcome you wanted in regards to your vehicle, unfortunately the stone chip on your roof which has lead to water ingress and corrosion is not covered by Nissan Warranty. We understand your frustration but we can only carry out warranty repairs on a manufacturing defect and these need to be authorised by Nissan. Thank you, James Bailey Service Manager.
Thanks Yazmin for giving us a rating! If there was anything we could have done differently to have provided you with a better experience, please let us know!
Lovely clean and professional place, friendly staff and great customer service
Amy EagleThanks Amy for reviewing us! We're very happy you found our showroom to be clean and that our staff were both professional and friendly!
Thank you Michael for the five stars!
Many thanks Paolo for the five stars!
excellent service and very friendly.
Peter Dyer
Very happy and friendly staff, made buying my new car a joy
steven tompsonThank you very much Steven! We're delighted you found our staff to be happy and friendly! We hope you enjoy your new car!
I have recently bought a car from Sussex Used Cars and am just writing to say how satisfied l am with the friendly, courteous and efficient service l received. Both Peter and Tom were most helpful and even though we are in the midsts of the Covid 19 pandemic they had all the necessary precautions in place and everything felt quite safe. l would certainly recommend this company to anyone wishing to purchase a car.Many thanks and hope to do business with you in the future. Lesley Dyer
Lesley Dyer
Brilliant service from the sales staff at Sussex Used Cars they couldn’t have been more helpful. Jack Marshall made the paper work a breeze, lovely fellow a great asset to the team.
Tim Gould
OK, but very isolated whilst waiting due to lock down.
Richard HitchinsThank you very much for reviewing us, Richard! If you wouldn't mind, could you give us a call and let us know in greater detail what we could have done to make your experience better. Thanks!
The staff were very attentive and helpful, the work was carried out swiftly and professionally. Thank you.
Andy FitzgeraldThank you very much Andy for the five stars! We're delighted to hear you found our Servicing team to be attentive and helpful when carrying out work on your car. We look forward to welcoming you back!
I brought my fiat 500 from Sussex used cars Yesterday with the help of jack who was an amazing salesman, put no pressure on us to buy the car And was extremely friendly and so helpful.
Hallie SpillaneThank you Hallie for your great 5 star review. I am glad that you found our salesman so friendly and helpful we do our best to make sure our customers are happy with the service they receive. I will be sure to pass your comments on to Jack
Mini Cooper Convertible advertised as 71k miles. Checked MOT history online and at one point had mileage as 96000k! Clock on mini says 71k! Asked dealer if he was aware, said YES! Had no answer as to why he did not tell me this during test drive etc. He said mileage was registered wrong on MOT. Asked if he could supply service history. Perhaps the Full Service history they had could be compared against the MOT of 2018. Sent me a copy of the service history and had all the years less 2018So, I was unable to see what the mileage was on the service in 2018 compared to the alleged incorrect MOT. Make your own assumptions but as you can guess I did not buy.
Mark PerryThank you for your review. We understand your position and apologise if you feel you were mis-led when you visited the showroom. However we are confident the mileage to be correct on this vehicle having checked the service history and spoken to the previous owner at length about their ownership. Good luck in the search for your next vehicle!
The service is very good cannot faultJack was very friendly and helpful not pushy salesman in anyway just made sure we were happy with our vehicle before we purchased. Would 100% recommend.
Tracey FosterThank you for your great 5 star review and recommendation Tracey. I am glad that you were pleased with the service that you received. I will pass your positive comments on to jack.
Thank you very much Jonathan for the five stars! Our team greatly appreciates it!
Brought Nissan Qashqai just before lockdown. Jack Marshall was at hand to guide through the buying process, there was no pressure to buy. The car was clean and tidy and ready to drive away after a few days. Car is great, comfortable and easy to drive.
David OldfieldThank you for taking the time to leave us a great review. I am glad that you are pleased with your purchase. We do our best to make sure that our customers have a great buying experience and will pass your positive comments on to jack
Thank you for taking the time to leave us a great 5 star rating
Thank you Gary for giving us a rating!
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