Bought my car from brand new four years ago and it's been under their service agreement ever sinceEvery time I've been for a service, and a repair, the team have been absolutely phenomenal. Theresa, the Service Manager, is one of the friendliest people I've encountered within the car industry. She knows her customers well and treats them like family when they walk inWithout any hesitation of a doubt will be buying my next vehicle from here and will continue with a service plan.
Josh SmithThank you very much Josh for the lovely review! We're very happy to hear you're delighted with our Aftersales services thanks to Theresa. She will be delighted to hear your kind words. We hope you continue to enjoy your Vauxhall, and we look forward to welcoming you back soon!
Many thanks Alan for the five stars!
Very obliging
Alan BeasantThanks Alan for the five stars! We're happy you found our team to be obliging!
Thank you very much Craig for the five-star rating!
Thank you very much Peter for the five stars!
Thank you Hugh for the 5 ⭐ rating!
Good service
dereck smithWe're happy to hear you received good service from us Dereck! Thank you very much for the review!
Took the car in for its MOT and service, as usual Luke was helpful, efficient and courteous. I had to wait for the car but Luke made sure that I was comfortable and offered refreshments. Social distancing was observed. The job was done well and in a timely fashion and all the staff I came across were polite and friendly. Would thoroughly recommend them to anyone.
Susan SmithThank you very much Susan for the lovely review! We're very happy to hear you had an excellent experience thanks to Luke, who'll be delighted to read your lovely words. We're also very pleased to hear you were satisfied with the social distancing measures we put in place! Have a great weekend!
Thank you Ross for the rating!
Thank you Francis for rating us!
My daughter bought a car here last year and was very pleased with it. She was also impressed with the sales people. When my car became unrepairable recently I headed straight for Sussex Used Cars. I was not disappointed. Everyone was very helpful and friendly. It took me a while to decide which car I wanted, Jack Marshall was very patient and I didn't feel under any pressure to make a quick decision. I found a car I really liked. Jack sorted out all the paperwork for scrapping my old car. I would recommend Sussex Used Cars to anyone needing a good used car
Rosemary Pearsall
Friendly good staff wasn't there for long but did make me feel welcome and understood
Remi MillerThank you Remi for leaving us a review! We're glad to hear our staff treated you well!
John from sales is the best thing about this place.rude workshop staff underinformed and make you feel a nuisance
lou kimmerling
Serviced the car very well as always. Good friendly staff pity they are no longer Hyundi.
Spike JonesThank you Spike for leaving us feedback! We're happy to hear you and your car have consistently received good service from us!
Been looked after by SLM for 10 years and always received quality service from Luke and his team. Recently had to change my car and was well looked after by Jonathan who found me the perfect car. Really good after-sales service as well. Highly recommended
Tash LampertMany thanks Tash for the five-star review! We're thrilled to have such a loyal customer who has always received good service from both our Sales and Aftersales teams. We'll be sure to pass on your kind words to our staff! Thank you!
Extremely happy yet again. I've now got my 5th car off of Sussex used cars. I can't fault them I any way. They did all the work sorting out my old finance and new finance all I had to do is sign away I would highly recommend this used car dealer.
Owen FaulknerThankyou for your great five star review and recommendation Owen. I am glad that we could be of help to you once again. Hopefully we will see you for car number six when the time comes.
Many thanks for taking a moment out of your time to leave us a rating!
Bought a used car from Attleborough SLM which they found for me from another dealer, extremely helpful, very friendly staff, excellent customer service, couldn't be more helpful
Vincent SeymourThank you Vincent for the five stars and review! We're delighted we were able to help find you the car you were looking for! We hope you enjoy many happy miles in it!
Great dealership
Phil ShepherdThank you for rating our dealership Phil!
Many thanks Lee for the five stars!
Thank you Catherine for the five-star rating!
Total rubbish. Avoid this company at all costs. We purchased a Lexus from them 6 months ago and were told about their amazing customer service. We received a 6 month follow up message from the sales department asking if everything was fine. When we told them we had an issue with our vehicle that was the last we heard from them despite numerous phone calls and emails. Our last car was a Mercedes and they were brilliant. Please don’t make the same mistake we have made.
Denise SuttonHi Denise, thank you taking a moment out of your time to leave us feedback. We're sorry to hear about your experience. This is clearly not the level of customer satisfaction that we are renowned for. Our Management team will be in contact with you soon to discuss this issue with you.
Very friendly staff
Ian GottsMany thanks Ian for the five stars! We're glad to hear our friendly staff could help you!
Nice garage, I recently had my Nissan X-Trail fully serviced and some major extra work done and I'm very happy with the whole process and results. I ordered a courtesy car for the duration and got a brand new X-Trail on loan, very nice. I was pleased with all of the information given throughout and all of the updates I was provided by phone and email. After the initial assessment, the garage send you a courtesy video of the car so you can see exactly what problems have been found and a dashboard of all the proposed work to be done, here you can approve or deny all of the work as required. The service team are friendly, courteous and happy to assist, providing a walk through of all the documentation and work completed. I'm very pleased overall and I will use them again for my MOT and service of my Nissan car.
Marlon KirkhamThank you very much Marlon for the five-star review! We're very pleased to hear of your experience at our dealership with our Aftersales team. We'll look forward to welcoming you back!
Thank you William for the 5-star review!
Thank you Ana for taking the time to rate our dealership!
Lots of high quality cars at keen prices.
Chris WilliamsThank you for your great five star review Chris. We are glad to hear that you were pleased with the quality and price of our cars. I will be sure to pass your comments on to the team.
Really great service
Tony WickensThank you Tony for the five-star review! We are delighted you had a really great experience with us!
Thank you Gavin for taking the time to rate us 5 stars!
Fantastic people. Helpful. Professional. Cars are the best. Friendly atmosphere.
Annie WhiteMany thanks Annie for the 5-star review! We are thrilled to hear you had an overall great experience with us! The team will be delighted to read your kind words!
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