Reviews from

Google

for SLM Select

• 
  3 weeks ago

  Recently I had the pleasure of purchasing my new vehicle from SLM, when I arrived I was quickly met by my salesman Cameron, who asked me all the normal questions about what I was looking for and budget etc. At no point was I made to feel under pressure and once I had fallen for one of their used Fords,he made it an easy enjoyable experience from start to finish, he even picked me up from home on the morning of the collection. I would highly recommend SLM Select and ask for Cameron !!

  Stewart Holter SLM Select
  Response from SLM 3 weeks ago

  Hi Stewart. Thank you for the five star review and wonderful feedback - we really appreciate it! We are pleased to hear about your experience and that Cameron was able to help you find your new car. We look forward to welcoming you back to SLM Select in the future, happy driving!

• 
  3 weeks ago Lakshman Yadav SLM Select
  Response from SLM 3 weeks ago

  Hi Lakshman, thank you for taking the time to leave us a review. Our team really appreciate it! It would be great to know how we could make your next visit to us a five-star experience so would love to hear your feedback.

• 
  1 month ago

  Between my wife and I we have had nine cars from here over the past 10 years or so and normally purchase two cars each time and we wouldn't go anywhere else, the service from the sales staff is excellent there is never the feeling of being forced into anything or pushed to purchase any extra packages, when ever we visit the sales or service team we are always greeted with a smile. If there are ever any issues which are rare they are always sorted out asap.

  Robert Collins SLM Select
  Response from SLM 1 month ago

  Hi Robert, thank you for leaving us a wonderful five star review! We appreciate your kind comments and are pleased to hear about your experience with our sales and service departments. Thank you for choosing SLM Select, we look forward to welcoming you and your wife back again in the future!

• 
  2 months ago

  Very helpful great choice of used cars.

  Jean Barr SLM Select
  Response from SLM 2 months ago

  Hi Jean, thank you for taking the time to leave us a review! We are pleased to hear about your experience with our team. We'd love to know how we can make your next visit to us 5 stars!

• 
  2 months ago

  Was interested in a car and was told that I could put a deposit down subject to an independent check (by RAC/AA) if I wanted one (something I know to be routine with most dealersI then spoke to another member of the sales team a week later who said they wouldn’t allow any independent checks of the vehicle until the car was bought and paid for and in my possession (so basically at that point I would have no recourse if there was anything major wrong with the car). What would be the point of a third party check then? So (a) I was told two different things and (b) it makes me think there is something to hide if they won’t let me get any third party checks before buying. Other dealers I have spoken to since have said this unusual. Just beware if you are buying from here! Update: Thanks for your response, but it doesn’t help I’m afraid. No response is required to the email you have sent me, as I am not taking the car because I’m not happy that you are not allowing me to get any independent check done on the car (as a reputable dealer would allow). The email is the reason I am writing this review. I will not be buying any vehicle from SLM Select in the future.

  Ruth A SLM Select
  Response from SLM 2 months ago

  Hi Ruth, we are sorry to hear about this. As discussed during a telephone conversation, all of our vehicles have a rigorous heath check carried out on them before they are available to be driven by customers. A clean health check is also required by our warranty company once a vehicle is sold for them to warrant the vehicle. A copy of this clean heath check was provided via email as requested and we are awaiting your response. We apologise regarding any miscommunication and would love the opportunity to assist you with a vehicle search moving forward.

• 
  2 months ago

  MOT the car fixed all defects cleaned professionally before collection Dealt with V5 tax etc very smooth take over

  viv church SLM Select
• 
  6 months ago

  Fair selection of cars but, unfortuneately, nothing for us. Sales guy was friendly and helpful, and would go back if we change car again.

  Mark Leggo SLM Select
• 
  7 months ago

  Made up with my Peugeot, David was helpful and knowledgeable, and got a fair trade in for my old car, and they had already fully serviced the one I was buying and put a dashcam in too. Whole process was seamless and a pleasure.

  Matthew Ainsworth SLM Select
  Response from SLM 7 months ago

  Hi Matthew, Thank you for taking the time to leave a fantastic review, we are so pleased to hear you were happy with the service.

• 
  7 months ago

  I spent 4hrs waiting for a service and MOTthat was already booked so my advice leave your car there and get transport home cos they take forever

  Dawn Flowerdew SLM Select
  Response from SLM 7 months ago

  Hi Dawn. We do apologise that you had to wait longer than expected. It is not the normal time frame for a major service and MOT, but as you were aware your car unfortunately failed the MOT and so we did our utmost to carry out the repairs and retest the car as quickly as we could to get you mobile again.

• 
  9 months ago

  I’ve just bought a Ford Fiesta ST from this garage, and I’m over the moon with it. David Siddle was a pleasure to deal with. He appreciated that I would be travelling 500 miles for the car, and was completely honest about it prior to me seeing it in person. He also went the extra mile and collected me from a nearby train station on the day of purchase. Happy customer!

  Ethan McLean SLM Select
  Response from SLM 9 months ago

  Great to hear you were so happy with the car and the service after traveling such a long way Ethan! Thanks for taking the time to leave a brilliant review.

• 
  9 months ago

  I had an issue with my car after sliding on some black ice and needed to have it looked at. I took it to SLM where Glynn was very helpful and talked me through the issue clearly. The part needed was ordered and fitted quickly, and they also managed to save me a lot of money, which I'm incredibly thankful for. If I have any issues with my car in the future, I'll be sure to take it to SLM again

  Toby Smith SLM Select
  Response from SLM 9 months ago

  Thanks for this review Toby, we're happy we could help!

• 
  10 months ago Mark Campbell SLM Select
  Response from SLM 10 months ago

  Thanks for a great review Mark!

• 
  11 months ago

  Excellent service by Dave only few weeks till we get our new car now

  Erica Smythson SLM Select
  Response from SLM 11 months ago

  Thanks for the review Erica, we really appreciate it

• 
  1 year ago

  A bit late with the review but great service from James Larkin earlier in the year. Sorted us out with a Nissan Juke which has proved reliable and a good buy. Very attentive, informative and excellent communication all the way through.

  Mark Ryder SLM Select
  Response from SLM 1 year ago

  Thank you for the review Mark, we really appreciate it!

• 
  1 year ago

  Tilly and the team were fantastic. They were so helpful and bent over backwards to ensure everything was sorted so I could pick up my new car. Would highly recommend.

  Tracey Macleod SLM Select
  Response from SLM 1 year ago

  Thank you so much for the review Tracey. We really appreciate it

• 
  1 year ago

  We have just had a great experience buying a mini clubman from David Siddle. The car is excellent and David and the team were really helpful, professional and efficientWe would recommend this place to anyone thinking of buying a good second hand car.

  Dick Board SLM Select
  Response from SLM 1 year ago

  Thank you for the review! Much appreciated

• 
  1 year ago

  AVOID, AVOID, AVOID, They take your money , the warranty is useless, I recently purchased a Nissan juke this month for my wife, the car had a suspension clonk when turning right, 5 days after I bought it, I took it back to the garage and they checked it out and agreed that it had a problem. But they said they didn't know what it is or how to fix it , they said I would have to pay £250 to get it checked fully. They said keep driving it and the noise might go away. I asked for my money back a refund as I only had it 5 daysThey refused, they said no . The salesman David sidal did not help me at all. The manager Marcus argued with me and became verbally aggressive towards me and asked me to get out of the office .My wife was scared and was crying , I said call the police , they said I won't get my money back, or a replacement car. I then asked them to buy the car back from me . They offered me £2000 less than what I paid in 5 days . The car suspension was faulty and the gearbox juddererd. I returned the car and lost £2000 in 5 days .None of the staff helped me , the garage is a disgrace. Old fashioned, just like Arthur daly or del boy. No aftersales service. They just rip you off, Do not use this garageA back ,didn't N .

  Neal Satchell SLM Select
  Response from SLM 1 year ago

  We are extremely sorry that your experience with us at SLM select was not to our usual high standards. We take pride in our aftersales department and the customer service they provide so are disappointed at the outcome. As you know we have still not been able to find a fault with your vehicle. Unfortunately we were not able to resolve the issue with you at the time but please contact us if there is anything you would like to discuss. Kind regards SLM Select

• 
  1 year ago

  They don't know much about what they are selling road tested a vehicle and found faults with it and got told has not been through workshop yet they should be checked over before being road tested

  Rhys Wenham SLM Select
  Response from SLM 1 year ago

  Please could you give us a call Rhys, the team would like to discuss this further with you and hopefully resolve the issue. Thanks, the SLM Select team.

• 
  1 year ago

  Absolutely brilliant service from Tilly from start to finish, everything was so simple and the communication was absolutely amazing. Made a normally tiresome process extremely quick, simple and friendly. Would recommend to anyone!

  Ben Anderson SLM Select
  Response from SLM 1 year ago

  Thank you so much for the review Ben! We really appreciate it and are glad that we made your experience enjoyable.

• 
  1 year ago

  Tilly was absolutely fantastic, she was warm friendly and knowledgeable. She couldn’t do enough to help us and make me feel safe and secure in my purchase. Give her a promotion!!

  james martin SLM Select
  Response from SLM 1 year ago

  Thank you so much for the review James! We really appreciate it.

• 
  1 year ago

  Made the process of buying a car so quick and simple. After weeks of dealing with complications from other dealers

  Alan Sullivan SLM Select
  Response from SLM 1 year ago

  Thanks for the review Alan, we really appreciate it and hope you are enjoying your new car!

• 
  1 year ago

  I have just bought a car from Sussex Used Cars.At all times I was treated with respect and friendliness.Ian dealt with me mainly and Tom helped when he was not available. A very pleasant experience I will definitely recommend to others

  Lynne Boakes SLM Select
  Response from SLM 1 year ago

  Thanks for the review Lynne! We really appreciate it and are glad that you enjoyed your experience with us

• 
  1 year ago

  Excellent customer service from Dave and the team. A pleasure to deal with. Dave was particularly helpful and knowledgeable. Highly recommend

  Steve Piper SLM Select
  Response from SLM 1 year ago

  Thanks so much for the review Steve! Very much appreciated

• 
  1 year ago

  Absolutely brilliant service. Quick and easy. Thank you so much Ian for the new car! Drives so well!

  Toby Lawson-McBrien SLM Select
  Response from SLM 1 year ago

  Thanks for the review Toby!

• 
  1 year ago

  I bought my first car here and Ian was nothing but helpful and informative, even stayed late to go through the process with me. Would definitely recommend them and use them again in the future!

  Chris Benge SLM Select
  Response from SLM 1 year ago

  Thank you Chris for your review! We really appreciate the positive feedback!

• 
  1 year ago

  Great service, from the moment we started looking, to the day we went back and bought the car. Nothing was too much trouble, even when it was time sensitive they made it happen. Thank you Dave for making a stressful time, that bit easier.

  Jolande Howanietz SLM Select
  Response from SLM 1 year ago

  Thank you Jolande for your 5 star review! We are very happy we provided great service and support.

• 
  1 year ago

  Its better than most.

  hyenachase f SLM Select
• 
  1 year ago Zoe Fuller SLM Select
  Response from SLM 1 year ago

  Thanks for the review Zoe!

• 
  1 year ago

  Best car sales and staff l have ever come across trustworthy and professional behaviour brilliant

  Sandy Saunders SLM Select
  Response from SLM 1 year ago

  Thank you so much for your 5-star review, Sandy! Really appreciate the positive feedback.

• 
  1 year ago Tony Hayman SLM Select
  Response from SLM 1 year ago

  Thanks for the 5 stars Tony!

No reviews available