Long standing SLM Toyota family member takes well deserved side step in business

31 Posted: 31st Jan 2022
Long standing SLM Toyota family member takes well deserved side step in business

We’re excited to announce that Gemma Prince, who has been with SLM Toyota for over 21 years, is to further her career and take on a new role and responsibility in our family business. It gives us great pleasure to announce this well-deserved new challenge for Gemma, after two decades of commitment and passion she has given to SLM Group.

  • We originally dedicated a news article to Gemma back in 2016, when she was celebrating 15 years with SLM Toyota, which you can read here. It filled us with joy and emotion writing this article, and so to compose another 6 years later brings this all back to us.  

    Gemma has dedicated herself to our service and aftersales department with unrivalled conviction over the last 21 years, advising and consulting our customers old and new on their servicing and MOT needs, as our prized Service Advisor at SLM Toyota Hastings. Over this period of time, our customers have developed long lasting friendships with Gemma and her helpful, intoxicating positive personality. We’ve no doubt that they will greatly miss seeing her as they bring their Toyota cars in for servicing, MOTs and repairs.  

    However, Gemma takes on an all-new exciting challenge within our family business, as Sales & Warranty Administrator for both our Hastings and Uckfield Toyota Centres. Her new role will see her challenged with a two-pronged responsibility; in the sales administration side registering new vehicles, invoicing deals, and transferring vehicles between sites. On the warranty administration front, Gemma will be processing warranty claims, and maintaining the warranty systems and processes in place for SLM Toyota in Hastings and Uckfield. 

    When we asked Gemma to comment on this exciting new opportunity, she said: “I was approached with the offer of this role which I accepted as I wanted to learn a new side of the business (Sales Admin) and also take up the opportunity to develop more on the Warranty Admin side as I'd been doing it already for many years. It's going very well, there's lots to learn but every day is different which makes a nice change!” 

    Pleased to have overseen Gemma’s work for a portion of her career with SLM, and proud to see her progressing, Ryan Conway our General Manager at SLM Toyota Hastings said: “I really want to congratulate Gemma and wish her every success as she develops her career here at SLM Toyota and moves into Sales & Warranty Administration. I know many of our customer will recognise Gem’s beaming smile after so many years with us here, and I’m sure they will all be as pleased as we are to know that, whilst she may no longer be taking care of our Service customers, she is still on-site and very much an integral part of our team. So if you see her in our Centre, make sure you say hello! Thank you for all you did in our Service Department and congratulations on your new role Gem!” 

    On behalf of all at SLM Group, we genuinely couldn’t be more lucky to have you as a member of our team, and a friend to so many of us. The very best of luck in your new role – we can’t wait to watch you grow over the next 21 years! 

    You can meet Gemma at SLM Toyota Hastings today.  

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