Took the car in for its MOT and service, as usual Luke was helpful, efficient and courteous. I had to wait for the car but Luke made sure that I was comfortable and offered refreshments. Social distancing was observed. The job was done well and in a timely fashion and all the staff I came across were polite and friendly. Would thoroughly recommend them to anyone.
Susan SmithThank you very much Susan for the lovely review! We're very happy to hear you had an excellent experience thanks to Luke, who'll be delighted to read your lovely words. We're also very pleased to hear you were satisfied with the social distancing measures we put in place! Have a great weekend!
John from sales is the best thing about this place.rude workshop staff underinformed and make you feel a nuisance
lou kimmerling
Been looked after by SLM for 10 years and always received quality service from Luke and his team. Recently had to change my car and was well looked after by Jonathan who found me the perfect car. Really good after-sales service as well. Highly recommended
Tash LampertMany thanks Tash for the five-star review! We're thrilled to have such a loyal customer who has always received good service from both our Sales and Aftersales teams. We'll be sure to pass on your kind words to our staff! Thank you!
Really great service
Tony WickensThank you Tony for the five-star review! We are delighted you had a really great experience with us!
Thank you Anthony for leaving us a rating!
Very friendly staff, great service
Nick WoodThank you Nick for the five stars! It pleases us to hear our staff are very friendly!
Thank you Donna for the five stars!
Friendly, great service.
Tony HillsThank you Tony for the five stars! We're pleased to know you received great service from our team!
I had screw in the tyre. They fixed it for free and on top of that updated map and washed the car inside and out. Excellent service!
Marii LehtlaThank you Marii for the five-star review! We're happy to hear our Servicing team gave you an excellent service!
Jason was really great, not pushy at all!
Frances FarbraceMany thanks Frances for the five-star review! We're very happy to hear you were provided an excellent experience by Jason, who'll be thrilled to hear of your kind words! Thank you!
Thank you Keron for leaving us a rating! If you feel we could have provided you with a better experience, please could you contact us and let us know what we could have done differently. Thanks!
Thank you Jonathan for the five stars!
Thanks Ross for the five stars!
Always made to feel welcome and not pressured. Help and advise is available when needed. Staff have always been very friendly and knowledgeable and the showroom well cared for and well laid out. Have recently purchased a vehicle and the communication with updates and what to do next has been great. Already have a vehicle with them and have found the service Team to be great too.
Piers LewisThank you very much for the five star review, Piers! We're very happy to hear you've received a great service all around from both our Sales and Aftersales teams! We hope you enjoy your Nissan!
Thanks for the positive rating, Ellie!
Staff are friendly. Nice tea!
cule tuloMany thanks cule tulo for leaving us a review! We're glad to hear you enjoyed the tea!
Thank you for leaving us a rating Adam. We're sorry you had a less than satisfactory experience at our dealership on this occasion. If you would like to discuss your visit with us, could you please contact us directly. Thank you!
Thank you Relu for the five-star rating!
Very helpful and polite.
Claire FullerThank you for the five star rating and review, Claire! We're pleased you found our team to be helpful and polite!
Thank you Robert for the five-star rating!
Johnathan (the tall one) very helpful and not pushy like some car sales a real nice bloke
Matt O'DohertyThank you Matt for the five star review! We'll be sure to let the tall one know about your kind words!
Hi Ian, we're sorry to hear you feel you had a less than satisfactory experience at our dealership. If you would like to discuss your visit with our Management team could you please contact us. Thank you!
Never been
Cyril BaileyHi Cyril, may we ask why you rated us if you have never been to our dealership? Thank you!
Very helpful with a great product
Roger IrvingThank you for your five-star review, Roger! It pleases us to hear our staff could help you!
Lovely staff. Good service
IanMany thanks Ian for the five-star review! We're delighted to hear our staff were lovely!
Good deals and always helpful staff.
muriel mckennaThank you Muriel for the five star review! We're glad to hear our staff are always helpful!
Very helpful. Ensured I had the right parts for my model.
David GillThank you for the five stars, David! We're happy to hear you found us to be helpful!
Mark Raczkowski helped us choose our carfor* us - so it didn't feel like a just another sale. As we'd had a very disappointing and protracted encounter with a local main dealership recently, what a relief it was to finally have confidence in a showroom. Mark was really clear, patient and knowledgeable, (and full of tips on things we'd need to know) and as we were encouraged to explore different models, we're now very happy with our choice. Good, old fashioned service, how lovely!
Patsy SolankiThank you Patsy for your lovely five star review! We're glad to hear you had such a great experience at our showroom thanks to Mark! We hope you enjoy your new car!
After a second opinion from amn independent garage we found the cost significantly less and that much of what we were told needed addressing either didn't or wasnt accurate.
Nathan HitchmanHi Nathan, we're sorry to hear about your experience at our dealership. This isn't the level of customer satisfaction we continually strive to achieve. Could you please contact Glyn Sharman who is our Service Manager on 01424 854 000 or via email at: glyn.sharman@slm.co.uk if you'd like to discuss your experience. Thank you!
Thank you for the leaving us a rating Terry!
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