Reviews from

for Quest Suzuki

• 
  1 day ago

  Happy customer

  Lynda Bailey Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 21 hours ago

  Dear Lynda, Thank you for taking the time to leave a five-star review. We’re very pleased to know that you’re a happy customer. Your feedback is greatly appreciated and means a lot to the team. Thank you for choosing Quest Motor Group, and we look forward to welcoming you again in the future. Kind regards, Quest Motor Group

• 
  4 days ago

  Had such a good experience with Quest Motor Group! Rob was honestly so lovely and helpful from start to finish and made the whole process really easy. He kept me updated throughout, answered all my questions and never made me feel rushed or pressured. I also needed to pick my car up quite urgently while Rob was off, and Stuart was amazing and stepped in to help get everything sorted for me. Really appreciated how helpful and accommodating they both were. Really happy with everything and would 100% recommend. Thanks so much Rob and Stuart

  Amarra Mossman Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 days ago

  Dear Amarra, Thank you for taking the time to leave a five-star review and for sharing such thoughtful feedback. It's wonderful to hear that Rob made the process so straightforward from start to finish. Keeping you informed, answering your questions and ensuring you never felt rushed or pressured are all important aspects of the service we aim to provide. We're equally pleased that Stuart was able to step in while Rob was away and help arrange your collection at short notice. We'll make sure your kind comments are shared with both Rob and Stuart. Thank you for your recommendation and for choosing Quest Motor Group. We hope you enjoy your new car and look forward to welcoming you again in the future. Kind regards, Quest Motor Group

• 
  1 week ago

  Very happy with the service. Bought a brand new Suzuki Swift as an Instructor's car. Very happy with the car, just what I need. Fuel efficiency is exceptional. Very friendly and non pushy staff. Looking forward to support with the servicing and care of my new Swift. Would highly recommend and will be back!

  Jon Hambridge Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 days ago

  Dear Jon, Thank you for taking the time to leave a five-star review. We're delighted to hear that you're so pleased with your new Suzuki Swift and that it is proving to be exactly what you need as an instructor's car. It's particularly good to hear that you've been impressed with its fuel efficiency and that you found our team friendly and helpful without feeling under pressure. We really appreciate your recommendation and are pleased to know you'll be returning to us for the servicing and care of your Swift. We'll look forward to welcoming you back to Quest Motor Group and supporting you throughout your ownership. Kind regards, Quest Motor Group

• 
  1 week ago

  Very professional experience from sympathetic staff whilst purchasing a vehicle. Most helpful with delivery due to personal circumstances.

  Grace Cardy Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 week ago

  Dear Grace, Thank you for sharing your kind feedback. We're particularly pleased to hear that you found the team professional, understanding and helpful throughout your vehicle purchase. It's great to know that they were able to accommodate your circumstances and assist with the delivery arrangements. We'll be sure to pass your comments on to the team. Thank you for choosing Quest Motor Group, and we wish you many happy miles in your new vehicle. Kind regards, Quest Motor Group

• 
  1 week ago

  Excellent car sale service. Sale was smooth and fair. Joe the salesman made it easy to purchase my new car.

  Mark Cresham Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 week ago

  Dear Mark, Thank you for your 5-star review. We’re really pleased to hear that Joe made your purchase straightforward and that you felt well looked after throughout the process. We’ll be sure to pass your kind feedback on to Joe, and we hope you’re enjoying your new car. Thank you for choosing Quest Motor Group. Kind regards, Quest Motor Group

• 
  2 weeks ago

  We recently bought a second hand VW golf and the professionalism of Rob Beckwithwas excellent, he was attentive and listened to our needs and the car went through a service and MOT before we collected it. We are happy so far with the performance and reliability of our golf 1.6 diesel

  Lee Johns Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 week ago

  Dear Lee, Thank you for taking the time to leave such a lovely review. We’re really pleased to hear that Rob looked after you so well and took the time to understand what you were looking for. It’s great to know your Golf was prepared for you ahead of collection and that you’re happy with it so far. We’ll be sure to share your kind feedback with Rob. We hope you continue to enjoy your new car and thank you for choosing Quest Motor Group. Kind regards, Quest Motor Group

• 
  2 weeks ago

  I bought a Suzuki ignis from Quest Motors. The gentleman that helped me was very friendly and very helpful. He did not rush and went through things with me very thoroughly and always made sure that I understood all the paperwork. The gentleman's name is Rob Beckwith. I would recommend Quest Motors to anyone as all the staff are very friendly and they all greet you when you come in.

  Helen Turner Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 weeks ago

  Dear Helen, Thank you for your wonderful 5-star review of Quest Motor Group. We’re delighted to hear that Rob made your experience of purchasing your Suzuki Ignis so comfortable and straightforward. It’s fantastic to know that Rob took the time to guide you through everything carefully and ensure you were happy with all the paperwork before moving forward. We’re also pleased that you found the wider team so welcoming during your visits. We’ll be sure to pass your kind feedback on to Rob and the team. We hope you’re enjoying your new Ignis and wish you many happy miles ahead. Kind regards, Quest Motor Group

• 
  3 weeks ago

  Second time I have used Quest and again treated with respect and professionalism. This time Paul Duffus was a sales person who made the whole transaction smooth and easy to follow

  Lynne Marie Golbourn Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 weeks ago

  Dear Lynne, Thank you for your wonderful 5-star review of Quest Motor Group. We’re delighted to hear that your second experience with us was just as positive as your first. It’s fantastic to know that Paul made the process straightforward and easy to understand, while ensuring you felt respected and well looked after throughout. We’ll be sure to pass your kind feedback on to Paul. We really appreciate your continued support and look forward to welcoming you back again in the future. Best wishes, Quest Motor Group

• 
  3 weeks ago

  Paul was very helpful and informative, he answered all my questions & provided all the relevant information which put my mind at ease. He did not hesitate to ensure the car was in great order for collection.

  Alex Cunningham Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 weeks ago

  Dear Alex, We're delighted to hear that you had such a positive experience with Paul. It's brilliant to know that he took the time to answer all your questions, provide the information you needed and ensure you felt completely at ease throughout the process. We're also pleased that he went the extra mile to make sure your car was in great condition and ready for collection. We'll be sure to pass your kind feedback on to Paul and the wider team. Thank you for choosing Quest Motor Group, and we wish you many happy miles in your new car. Kind regards, Quest Motor Group

• 
  1 month ago

  It was great getting a new car from Quest Motors. Ben was great and very helpful. Would recommend getting a vehicle from them.

  Hawwa Abudu Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 4 weeks ago

  Dear Hawwa, We're delighted to hear that you had such a positive experience with us. It's brilliant to know that Ben was able to make your car-buying journey an enjoyable one with his helpful and professional approach. We always aim to provide a friendly, straightforward experience, so it's wonderful to hear that this was reflected in your visit. Thank you for your recommendation and for choosing Quest Motor Group. We wish you many happy miles in your new car and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  1 month ago

  Awful avoid . Took my van in for a quote on some work. When i collected i was presented with a bill for £150 which i was not told when booking. To make maters worse they quoted me £989 for the works to be carried out. At that point i shopped around and got it done for £300 thats a massive 200% cheaper for the same workI understand big groups like this have larger overheads bu REALLY 200% MORE EXPENSIVE. They called me to book the job in. When i said i was cancelling because of the bad service they simply said ok thenDid not even ask what the issue was.

  Anthony Farrelly Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 weeks ago

  Dear Anthony, Thank you for taking the time to share your feedback. We’re sorry to hear that you were unhappy with your experience and appreciate you bringing your concerns to our attention. We take customer feedback seriously and will ensure your comments are shared with the relevant team. If you wish to discuss this further, please contact us on 01376 317445 and a member of our team will be happy to assist. Kind regards, Quest Motor Group

• 
  1 month ago

  Exceptional service from Paul and the team at Quest. Always happy to answer any questions you have and help with any issues - if any issues. We are returning customers and have purchased many cars at Quest and Paul is always on hand to assist with friendly and efficient service. Highly recommend Paul and the team at Quest Motors

  Ian Bowyer Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Ian, Thank you for your fantastic 5-star review of Quest Motor Group. We’re incredibly grateful for your continued loyalty and are delighted to hear that Paul and the team have consistently provided you with such friendly and efficient service over the years. It’s especially rewarding to know you feel supported whenever you have questions and that your experiences have kept you coming back to us. Your recommendation means a great deal, and we’ll be sure to pass your kind words on to Paul and the wider team. Best wishes, Quest Motor Group

• 
  1 month ago

  Stay away I bought a car from them with loads of issues and when I took it back to them they hit the front bumper .

  catalin nicoara Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Catalin, Thank you for taking the time to share your feedback. We are very sorry to hear that you were disappointed with your experience at Quest Motor Group. We would welcome the opportunity to investigate this matter further. Please contact us directly on 01376 317445, and a member of our team will be happy to assist. Kind regards, Quest Motor Group

• 
  1 month ago

  Bought a car. Great service. Good team working. Good service and warranty plan. Nothing hidden. 1000 times better than Kia

  Gemma Aldridge Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Gemma, We're so pleased to hear about your recent experience with us. It's brilliant to know that you found the car-buying process straightforward and transparent, and that the team's support, along with the warranty plan, gave you complete confidence in your purchase. We believe in providing honest advice and a hassle-free experience, so it's especially rewarding to receive feedback like yours. Thank you for your kind comments and recommendation. We really appreciate you choosing Quest Motor Group and hope you enjoy many happy miles in your new car. Kind regards, Quest Motor Group

• 
  1 month ago

  First class service from Paul Duffus when buying a used car from Suzuki Sales in Raine, Braintree. No pressure selling, just helpful and knowledgeable. Also a mention to Lee Barnes who helped us with setting up a service plan. Again, helpful and knowledgeable!

  Judy Gooch Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Judy, We're delighted that you chose to share your experience with us. It's wonderful to hear that purchasing your used car was such a positive experience. We believe buying a vehicle should be relaxed, informative and enjoyable, so it's brilliant to know that Paul's helpful, knowledgeable and no-pressure approach made you feel so comfortable throughout. We're also pleased that Lee was able to assist you with setting up your service plan and provide the same high level of support. Your kind words are a great reflection of the service our team strives to deliver, and we'll be sure to pass your feedback on to both Paul and Lee. Thank you for choosing Quest Motor Group. We wish you many happy miles in your new car and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  1 month ago

  I met with Paul Duffus on wednesday looking for a new car as mine had been written off. Paul showed me a few cars for for the spec I requested, by friday afternoon I had driven off in my new shiny car. Very happy with the customer service, friendliness and knowledge I received.

  Kirsty Camp Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Kirsty, We're so pleased that you chose to share your experience with us. We understand that having your car written off can be a stressful situation, so it's wonderful to hear that Paul was able to help you find the right replacement so quickly. It's brilliant to know that within just a couple of days you were driving away in your new car feeling happy with both the vehicle and the service you received. Your comments about Paul's friendliness, knowledge and customer care are greatly appreciated, and we'll be sure to pass your kind words on to him and the wider team. Thank you for choosing Quest Motor Group. We wish you many happy miles in your new car and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  1 month ago Mark Teuten Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Mark, We really appreciate you taking the time to leave us a five-star rating. Although you haven't added any comments, it's fantastic to know that your experience with us earned five stars. Your support means a great deal to the team and is always appreciated. Thank you for choosing Quest Motor Group. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Quest Motor Group

• 
  1 month ago

  The experience was amazing, there were no unanswered questions, and the knowledge was exceptional. The employees were so nice, and helpful.

  Aleena Chaplin Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Aleena, It was a pleasure to read your five-star review. We're so pleased to hear that you had such an enjoyable experience with us. Knowing that all of your questions were answered and that you found the team's knowledge so helpful is wonderful feedback and exactly the kind of experience we aim to provide. It's also brilliant to hear that our team made you feel welcome and well looked after throughout your visit. We'll be sure to share your kind comments with everyone involved. Thank you for choosing Quest Motor Group. We really appreciate your feedback and hope to see you again in the future. Kind regards, Quest Motor Group

• 
  1 month ago

  I would like to commend Quest on our dealings with them when my wife and I bought a used car from them recently. In particular i want to thank Emma for her attention to detail during our dealings with her. The car was fairly priced and we are very pleased with it.

  Steven Bannister Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Steven, Thank you for sharing your brilliant five-star review. We're so pleased to hear that you and your wife had such a positive experience when purchasing your used car. It's great to know you felt the vehicle was fairly priced and that you're delighted with your purchase. Your comments about Emma are especially appreciated. Her attention to detail and commitment to looking after our customers are qualities we value highly, and we'll be sure to pass on your kind words to her and the wider team. Thank you for choosing Quest Motor Group. We wish you many happy miles in your new car and appreciate you taking the time to share your experience. Kind regards, Quest Motor Group

• 
  1 month ago

  Emma was an absolute star from start to finish - if you are going to Quest in Braintree make sure you ask for her - completely professional and reliable - 100% star

  Rupert Lawrie Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Rupert, We were delighted to read your fantastic five-star review. It's brilliant to hear that you had such a positive experience with our team and that Emma looked after you so well from start to finish. Providing a professional, reliable and enjoyable experience is something we pride ourselves on, so it's especially rewarding to know that Emma's support stood out and made such a lasting impression. Thank you for your recommendation and for taking the time to share your feedback. We'll be sure to pass your kind words on to Emma and the rest of the team. Kind regards, Quest Motor Group

• 
  1 month ago Desislava Baltova Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Desislava, Thank you for taking the time to leave Quest Motor Group a 5-star rating. We’re delighted to know you had a positive experience with us and really appreciate your support. We look forward to welcoming you back again in the future. Kind regards, Quest Motor Group

• 
  1 month ago

  From start to finish Paul was very helpful and nothing was too much to ask from him. He guided me through every step of the purchase. He even picked me up from the station which was a nice touch. Thank you Paul!

  Ben Breckon Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Ben, Thank you for your fantastic five-star review. It's brilliant to hear that Paul made the whole purchasing process so straightforward and that nothing was ever too much trouble. Buying a car should be an enjoyable experience, and we're really pleased that you felt supported every step of the way. Collecting you from the station was a lovely touch, and it's great to know that small gesture helped make your day even easier. We'll be sure to pass your kind comments on to Paul, who will be delighted to know how much you appreciated his help. Thank you once again for choosing Quest Motor Group. We wish you many happy miles in your new car. Kind regards, Quest Motor Group

• 
  2 months ago

  Paul was very helpful and not pushy at all. He was also very polite. Would certainly buy another car from Paul again.

  Sophie Castro Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Sophie, Thank you for taking the time to leave a four-star review. We're delighted to hear that Paul made such a positive impression with his polite, friendly and no-pressure approach. Helping customers feel comfortable and confident throughout the buying process is something we place great importance on, so it's wonderful to know you felt so well looked after. It's especially pleasing to hear that you would happily buy another car from Paul in the future. If there's anything we could have done to make your experience a five-star one, we'd really welcome your feedback. Kind regards, Quest Motor Group

• 
  2 months ago

  Outstanding service from start to finish! After getting my finance agreement sorted, I found my Citroën C4 Grand Picasso at Quest Motor Group in Braintree, and I couldn't be happier with it. My wife and two children absolutely love the car! A massive thank you to Paul, who was my main contact throughout the entire buying process. He was exceptionally helpful—always available, ready to answer any questions, and completely transparent and detailed with all the paperwork and steps. As I was coming all the way from Whitstable, I had to travel by train because my old car would never have survived the journey. Paul went above and beyond and even offered to pick me up directly from the station! You truly cannot get better customer service than that. I highly recommend this dealership if you are looking for your next car. Thanks again to Paul and the whole team at Quest Motor Group Braintree! Fred

  redo gossbo Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Fred, Thank you for taking the time to leave such a brilliant five-star review. We're delighted to hear how pleased you and your family are with your Citroën C4 Grand Picasso. It's wonderful to know that your experience was a positive one from beginning to end and that the service you received made the journey from Whitstable worthwhile. Paul will be especially pleased to receive your kind comments. Providing clear communication, honest advice and going the extra mile for our customers are qualities we value greatly, and we're so pleased that his support throughout the process helped make your purchase as straightforward and enjoyable as possible. Thank you for your recommendation and for choosing Quest Motor Group. We wish you and your family many happy miles in your new car and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  2 months ago

  What a great experience I had buying a car from Joe at Quest. He was friendly, knowledgeable, and made the whole process straightforward and stress-free. I’m really pleased with the service and time he spent with me setting my new car up with me. I also want to thank Adele for managing to get me the Land Breeze Green for me. I Can highly recommend Joe and the team at Quest Motor Group Braintree.

  Faye Colledge Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 months ago

  Dear Faye, It's wonderful to read your five-star review. We're delighted to hear that buying your new car was such a positive experience. Providing a friendly, knowledgeable and stress-free service is exactly what our team strives to deliver, so it's fantastic to know that you felt well looked after throughout your purchase. Joe will be especially pleased to receive your kind comments, and we're equally delighted that Adele was able to help secure the Land Breeze Green vehicle you were hoping for. It's great to know that the time taken to set up your new car helped make handover an enjoyable and memorable experience. Thank you for your recommendation and for choosing Quest Motor Group. We hope you enjoy every mile in your new car and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  2 months ago

  Amazing, easy and friendly staff. Made the entire process very enjoyable

  Al P Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 months ago

  Dear Al, Thank you for taking the time to leave a five-star review. We're delighted to hear that our team made the whole process so easy and enjoyable for you. Creating a friendly, welcoming environment and making every step of the customer journey as straightforward as possible is exactly what we strive to achieve. We really appreciate you choosing Quest Motor Group and taking the time to share your experience. We hope you enjoy your new vehicle and look forward to welcoming you back again in the future. Kind regards, Quest Motor Group

• 
  2 months ago

  I recently purchased a BMW 3 Series from Quest Suzuki in Braintree, and I couldn't be happier with both the car and the service I received. Unfortunately, a couple of issues came to light shortly after I took ownership. These weren't faults that the dealership could reasonably have been aware of before the sale, but what really impressed me was how they handled everything afterwards. They honoured their commitment to customer satisfaction and made the whole process straightforward and stress-free. It's easy for a dealership to be helpful when everything goes perfectly, but it's how they respond when something unexpected happens that really matters. Quest Suzuki were outstanding in that respect, and I wouldn't hesitate to recommend them to anyone looking to buy a used car. Thank you to Richard, Rob and Terry for the excellent customer service.

  Chris Gibson Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 months ago

  Dear Chris, It's wonderful to read your five-star review. We're delighted to hear how pleased you are with both your BMW 3 Series and the service you received. While we're sorry that a couple of unexpected issues arose after you took ownership, it's particularly rewarding to know that the way they were resolved gave you confidence in our commitment to customer care. We firmly believe that supporting our customers doesn't end when they drive away, and your feedback is a fantastic reflection of the service our team strives to deliver. Richard, Rob and Terry will be especially pleased to receive your kind comments and to know that their efforts helped make the process straightforward and stress-free. Thank you for your recommendation and for placing your trust in Quest Motor Group. We hope you continue to enjoy your BMW and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  2 months ago

  Excellent service! Very polite and helpful staff. A thorough service and great hospitality.

  Aysha Asghar Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 months ago

  Dear Aysha, Thank you for taking the time to share your excellent five-star review. We’re really pleased to hear that you had such a great experience with us. It’s wonderful to know that our team’s friendly and helpful approach, together with the level of service provided, made your visit a positive one. We always strive to make every visit as smooth and welcoming as possible, so your kind words mean a great deal to everyone at Quest Motor Group. Thank you again for your support. We look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  2 months ago

  They were very quick and the staff was very friendly the car given was in great condition.

  oliverr Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 months ago

  Dear Oliver, Thank you for taking the time to leave a five-star review. We're delighted to hear that everything was handled quickly and that our team made such a positive impression with their friendly approach. It's also great to know that you were pleased with the condition of your vehicle, as we work hard to ensure every car is prepared to a high standard before handover. We really appreciate your feedback and are pleased that your experience was such a positive one. We hope you enjoy your vehicle and look forward to welcoming you back in the future. Kind regards, Quest Motor Group.

• 
  2 months ago

  I have been with Quest for a good number of years now and have just bought my 3rd car from them. They are always courteous, friendly, not pushy, professional and they do provide a very good service! Thank you for guiding me carefully and comfortably through the purchasing process.

  Chrissy Drew Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 months ago

  Dear Chrissy, Thank you for your excellent five-star review and for your continued loyalty to Quest Motor Group. We're delighted that you've chosen Quest Motor Group for your third vehicle purchase. Knowing that you've returned to us time and again is a real testament to the service our team strives to provide. It's particularly rewarding to hear that you've consistently found the buying process friendly, professional and free from pressure. Helping our customers feel comfortable and confident when choosing their next vehicle is exactly what we aim to achieve. We hope you enjoy your new car and look forward to welcoming you back again in the future! Kind regards, Quest Motor Group.

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