Reviews from

for Quest Suzuki

• 
  2 days ago

  Stay away I bought a car from them with loads of issues and when I took it back to them they hit the front bumper .

  catalin nicoara Quest Motor Group | Bosch Car Service | Suzuki
• 
  2 days ago

  Bought a car. Great service. Good team working. Good service and warranty plan. Nothing hidden. 1000 times better than Kia

  Gemma Aldridge Quest Motor Group | Bosch Car Service | Suzuki
• 
  4 days ago

  First class service from Paul Duffus when buying a used car from Suzuki Sales in Raine, Braintree. No pressure selling, just helpful and knowledgeable. Also a mention to Lee Barnes who helped us with setting up a service plan. Again, helpful and knowledgeable!

  Judy Gooch Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 days ago

  Dear Judy, We're delighted that you chose to share your experience with us. It's wonderful to hear that purchasing your used car was such a positive experience. We believe buying a vehicle should be relaxed, informative and enjoyable, so it's brilliant to know that Paul's helpful, knowledgeable and no-pressure approach made you feel so comfortable throughout. We're also pleased that Lee was able to assist you with setting up your service plan and provide the same high level of support. Your kind words are a great reflection of the service our team strives to deliver, and we'll be sure to pass your feedback on to both Paul and Lee. Thank you for choosing Quest Motor Group. We wish you many happy miles in your new car and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  1 week ago

  I met with Paul Duffus on wednesday looking for a new car as mine had been written off. Paul showed me a few cars for for the spec I requested, by friday afternoon I had driven off in my new shiny car. Very happy with the customer service, friendliness and knowledge I received.

  Kirsty Camp Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 6 days ago

  Dear Kirsty, We're so pleased that you chose to share your experience with us. We understand that having your car written off can be a stressful situation, so it's wonderful to hear that Paul was able to help you find the right replacement so quickly. It's brilliant to know that within just a couple of days you were driving away in your new car feeling happy with both the vehicle and the service you received. Your comments about Paul's friendliness, knowledge and customer care are greatly appreciated, and we'll be sure to pass your kind words on to him and the wider team. Thank you for choosing Quest Motor Group. We wish you many happy miles in your new car and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  1 week ago Mark Teuten Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 week ago

  Dear Mark, We really appreciate you taking the time to leave us a five-star rating. Although you haven't added any comments, it's fantastic to know that your experience with us earned five stars. Your support means a great deal to the team and is always appreciated. Thank you for choosing Quest Motor Group. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Quest Motor Group

• 
  1 week ago

  The experience was amazing, there were no unanswered questions, and the knowledge was exceptional. The employees were so nice, and helpful.

  Aleena Chaplin Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 week ago

  Dear Aleena, It was a pleasure to read your five-star review. We're so pleased to hear that you had such an enjoyable experience with us. Knowing that all of your questions were answered and that you found the team's knowledge so helpful is wonderful feedback and exactly the kind of experience we aim to provide. It's also brilliant to hear that our team made you feel welcome and well looked after throughout your visit. We'll be sure to share your kind comments with everyone involved. Thank you for choosing Quest Motor Group. We really appreciate your feedback and hope to see you again in the future. Kind regards, Quest Motor Group

• 
  2 weeks ago

  I would like to commend Quest on our dealings with them when my wife and I bought a used car from them recently. In particular i want to thank Emma for her attention to detail during our dealings with her. The car was fairly priced and we are very pleased with it.

  Steven Bannister Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 week ago

  Dear Steven, Thank you for sharing your brilliant five-star review. We're so pleased to hear that you and your wife had such a positive experience when purchasing your used car. It's great to know you felt the vehicle was fairly priced and that you're delighted with your purchase. Your comments about Emma are especially appreciated. Her attention to detail and commitment to looking after our customers are qualities we value highly, and we'll be sure to pass on your kind words to her and the wider team. Thank you for choosing Quest Motor Group. We wish you many happy miles in your new car and appreciate you taking the time to share your experience. Kind regards, Quest Motor Group

• 
  2 weeks ago

  Emma was an absolute star from start to finish - if you are going to Quest in Braintree make sure you ask for her - completely professional and reliable - 100% star

  Rupert Lawrie Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 week ago

  Dear Rupert, We were delighted to read your fantastic five-star review. It's brilliant to hear that you had such a positive experience with our team and that Emma looked after you so well from start to finish. Providing a professional, reliable and enjoyable experience is something we pride ourselves on, so it's especially rewarding to know that Emma's support stood out and made such a lasting impression. Thank you for your recommendation and for taking the time to share your feedback. We'll be sure to pass your kind words on to Emma and the rest of the team. Kind regards, Quest Motor Group

• 
  2 weeks ago Desislava Baltova Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 week ago

  Dear Desislava, Thank you for taking the time to leave a five-star review. We're so pleased to know that you had a positive experience with us. Although you haven't left any additional comments, your five-star rating is greatly appreciated and is a wonderful recognition of the team's efforts. If you'd like to tell us more about your visit, we'd be delighted to hear your feedback. Thank you for choosing Quest Motor Group, and we hope to welcome you back again in the future. Kind regards, Quest Motor Group

• 
  2 weeks ago

  From start to finish Paul was very helpful and nothing was too much to ask from him. He guided me through every step of the purchase. He even picked me up from the station which was a nice touch. Thank you Paul!

  Ben Breckon Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 weeks ago

  Dear Ben, Thank you for your fantastic five-star review. It's brilliant to hear that Paul made the whole purchasing process so straightforward and that nothing was ever too much trouble. Buying a car should be an enjoyable experience, and we're really pleased that you felt supported every step of the way. Collecting you from the station was a lovely touch, and it's great to know that small gesture helped make your day even easier. We'll be sure to pass your kind comments on to Paul, who will be delighted to know how much you appreciated his help. Thank you once again for choosing Quest Motor Group. We wish you many happy miles in your new car. Kind regards, Quest Motor Group

• 
  3 weeks ago

  Paul was very helpful and not pushy at all. He was also very polite. Would certainly buy another car from Paul again.

  Sophie Castro Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 weeks ago

  Dear Sophie, Thank you for taking the time to leave a four-star review. We're delighted to hear that Paul made such a positive impression with his polite, friendly and no-pressure approach. Helping customers feel comfortable and confident throughout the buying process is something we place great importance on, so it's wonderful to know you felt so well looked after. It's especially pleasing to hear that you would happily buy another car from Paul in the future. If there's anything we could have done to make your experience a five-star one, we'd really welcome your feedback. Kind regards, Quest Motor Group

• 
  3 weeks ago

  Outstanding service from start to finish! After getting my finance agreement sorted, I found my Citroën C4 Grand Picasso at Quest Motor Group in Braintree, and I couldn't be happier with it. My wife and two children absolutely love the car! A massive thank you to Paul, who was my main contact throughout the entire buying process. He was exceptionally helpful—always available, ready to answer any questions, and completely transparent and detailed with all the paperwork and steps. As I was coming all the way from Whitstable, I had to travel by train because my old car would never have survived the journey. Paul went above and beyond and even offered to pick me up directly from the station! You truly cannot get better customer service than that. I highly recommend this dealership if you are looking for your next car. Thanks again to Paul and the whole team at Quest Motor Group Braintree! Fred

  redo gossbo Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 weeks ago

  Dear Fred, Thank you for taking the time to leave such a brilliant five-star review. We're delighted to hear how pleased you and your family are with your Citroën C4 Grand Picasso. It's wonderful to know that your experience was a positive one from beginning to end and that the service you received made the journey from Whitstable worthwhile. Paul will be especially pleased to receive your kind comments. Providing clear communication, honest advice and going the extra mile for our customers are qualities we value greatly, and we're so pleased that his support throughout the process helped make your purchase as straightforward and enjoyable as possible. Thank you for your recommendation and for choosing Quest Motor Group. We wish you and your family many happy miles in your new car and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  3 weeks ago

  What a great experience I had buying a car from Joe at Quest. He was friendly, knowledgeable, and made the whole process straightforward and stress-free. I’m really pleased with the service and time he spent with me setting my new car up with me. I also want to thank Adele for managing to get me the Land Breeze Green for me. I Can highly recommend Joe and the team at Quest Motor Group Braintree.

  Faye Colledge Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 weeks ago

  Dear Faye, It's wonderful to read your five-star review. We're delighted to hear that buying your new car was such a positive experience. Providing a friendly, knowledgeable and stress-free service is exactly what our team strives to deliver, so it's fantastic to know that you felt well looked after throughout your purchase. Joe will be especially pleased to receive your kind comments, and we're equally delighted that Adele was able to help secure the Land Breeze Green vehicle you were hoping for. It's great to know that the time taken to set up your new car helped make handover an enjoyable and memorable experience. Thank you for your recommendation and for choosing Quest Motor Group. We hope you enjoy every mile in your new car and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  3 weeks ago

  Amazing, easy and friendly staff. Made the entire process very enjoyable

  Al P Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 weeks ago

  Dear Al, Thank you for taking the time to leave a five-star review. We're delighted to hear that our team made the whole process so easy and enjoyable for you. Creating a friendly, welcoming environment and making every step of the customer journey as straightforward as possible is exactly what we strive to achieve. We really appreciate you choosing Quest Motor Group and taking the time to share your experience. We hope you enjoy your new vehicle and look forward to welcoming you back again in the future. Kind regards, Quest Motor Group

• 
  3 weeks ago

  I recently purchased a BMW 3 Series from Quest Suzuki in Braintree, and I couldn't be happier with both the car and the service I received. Unfortunately, a couple of issues came to light shortly after I took ownership. These weren't faults that the dealership could reasonably have been aware of before the sale, but what really impressed me was how they handled everything afterwards. They honoured their commitment to customer satisfaction and made the whole process straightforward and stress-free. It's easy for a dealership to be helpful when everything goes perfectly, but it's how they respond when something unexpected happens that really matters. Quest Suzuki were outstanding in that respect, and I wouldn't hesitate to recommend them to anyone looking to buy a used car. Thank you to Richard, Rob and Terry for the excellent customer service.

  Chris Gibson Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 weeks ago

  Dear Chris, It's wonderful to read your five-star review. We're delighted to hear how pleased you are with both your BMW 3 Series and the service you received. While we're sorry that a couple of unexpected issues arose after you took ownership, it's particularly rewarding to know that the way they were resolved gave you confidence in our commitment to customer care. We firmly believe that supporting our customers doesn't end when they drive away, and your feedback is a fantastic reflection of the service our team strives to deliver. Richard, Rob and Terry will be especially pleased to receive your kind comments and to know that their efforts helped make the process straightforward and stress-free. Thank you for your recommendation and for placing your trust in Quest Motor Group. We hope you continue to enjoy your BMW and look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  4 weeks ago

  Excellent service! Very polite and helpful staff. A thorough service and great hospitality.

  Aysha Asghar Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 weeks ago

  Dear Aysha, Thank you for taking the time to share your excellent five-star review. We’re really pleased to hear that you had such a great experience with us. It’s wonderful to know that our team’s friendly and helpful approach, together with the level of service provided, made your visit a positive one. We always strive to make every visit as smooth and welcoming as possible, so your kind words mean a great deal to everyone at Quest Motor Group. Thank you again for your support. We look forward to welcoming you back in the future. Kind regards, Quest Motor Group

• 
  4 weeks ago

  They were very quick and the staff was very friendly the car given was in great condition.

  oliverr Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 weeks ago

  Dear Oliver, Thank you for taking the time to leave a five-star review. We're delighted to hear that everything was handled quickly and that our team made such a positive impression with their friendly approach. It's also great to know that you were pleased with the condition of your vehicle, as we work hard to ensure every car is prepared to a high standard before handover. We really appreciate your feedback and are pleased that your experience was such a positive one. We hope you enjoy your vehicle and look forward to welcoming you back in the future. Kind regards, Quest Motor Group.

• 
  4 weeks ago

  I have been with Quest for a good number of years now and have just bought my 3rd car from them. They are always courteous, friendly, not pushy, professional and they do provide a very good service! Thank you for guiding me carefully and comfortably through the purchasing process.

  Chrissy Drew Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 weeks ago

  Dear Chrissy, Thank you for your excellent five-star review and for your continued loyalty to Quest Motor Group. We're delighted that you've chosen Quest Motor Group for your third vehicle purchase. Knowing that you've returned to us time and again is a real testament to the service our team strives to provide. It's particularly rewarding to hear that you've consistently found the buying process friendly, professional and free from pressure. Helping our customers feel comfortable and confident when choosing their next vehicle is exactly what we aim to achieve. We hope you enjoy your new car and look forward to welcoming you back again in the future! Kind regards, Quest Motor Group.

• 
  1 month ago

  All down to Joe Ballard who was helpful, efficient and friendly throughout the 2 step process of arranging a trade in for my old car and buying a new car on finance

  Derek Brown Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Derek, Thank you for your excellent five-star review. It is great to hear that Joe made the process of trading in your existing vehicle and arranging finance for your new one such a positive experience. Managing both elements smoothly requires attention to detail and good communication, so we're pleased that Joe's helpful, efficient and friendly approach stood out throughout. Purchasing a new vehicle is an important decision, and we're delighted that the process was handled in a way that gave you confidence from start to finish. Thank you for choosing Quest Motor Group. We hope you enjoy your new car and look forward to welcoming you back again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  My daughter and I had the pleasure of dealing with Paul in sales when buying a brand news Swift MHEV. He was fantastic, a genuinely personable guy who made the wholebuying a new car experiencehassle-free. We couldn’t recommend Paul highly enough.

  Duncan Shearer Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Duncan, Thank you for taking the time to share your five-star feedback. We are delighted to hear about the excellent experience you and your daughter had with Paul when purchasing your new Swift MHEV. It is wonderful to know that his friendly and personable approach helped make the process straightforward and enjoyable. Your recommendation means a great deal to us, and we will be sure to pass your kind words on to Paul, who will be pleased to know his efforts have been recognised. We hope you enjoy your new Swift MHEV and look forward to welcoming you back to Quest Motor Group again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  Recently bought a car from Quest Motors. Couldn't be happier with the whole experience. Very friendly and very fair. Would thoroughly recommend them.

  Sue Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Sue, Thank you for taking the time to share your five-star review. We are delighted to hear that you had such a positive experience purchasing your car from Quest Motor Group. It is wonderful to know that the team provided a friendly and fair service, making the process an enjoyable one for you. Your recommendation and kind words are greatly appreciated and will be shared with the team. We look forward to welcoming you back to Quest Motor Group again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  good expwrience all allong from reception to organising the new car, Rob went above and beyond to get the car ready and fast for me. for the past 8 years never failed me Quest. happy to have them in Braintree

  Dan Preda Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Dan, Thank you for your continued support and for leaving such a great 5-star review for Quest Motor Group. We’re delighted to hear that you had another positive experience with us and that Rob went above and beyond to ensure your new car was prepared quickly and efficiently. It’s especially rewarding to know we’ve been able to look after you consistently over the past 8 years. Your loyalty and kind words mean a great deal to the whole team, and we’re proud to be part of the Braintree community. Best wishes, Quest Motor Group

• 
  1 month ago

  Excellent service from Rob and the team at Quest Motor Group Braintree. Rob was knowledgeable, helpful and courteous throughout the process, making the purchase smooth and stress-free. The staff were friendly and welcoming, and we never felt under pressure. We are delighted with our Suzuki Vitara and would happily recommend Quest Motor Group to friends and family. Thank you again for a great experience

  Brendar Nanziri Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Brendar, Thank you for your wonderful 5-star review of Quest Motor Group Suzuki. We’re so pleased to hear that Rob and the wider team provided such a welcoming and supportive experience throughout your purchase. It’s fantastic to know that everything felt smooth and relaxed from start to finish, and that Rob’s knowledge and approach helped make the process stress-free for you. We’re also delighted to hear how happy you are with your new Suzuki Vitara. Your recommendation means a great deal to us, and we truly appreciate your kind comments. We wish you many happy miles in your new car. Best wishes, Quest Motor Group

• 
  1 month ago

  We bought a great nearly new Toyota Yaris from Paul at Quest who couldn't have been more helpful. He answered lots of questions when we phoned and even took the time to make a video for us so we knew whether it was worth driving up see the car in person. There was no hard sell and Paul was really nice to deal with. We've waited a few weeks since the puchase before posting in case we had any issues with the car, but it has been great and we're really pleased. Would definitely recommend Quest for a new car, and Paul in particular, if you are looking for a used car.

  Karen Cowling Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Karen, Thank you for taking the time to share your excellent five-star review. We are delighted to hear how pleased you are with your Toyota Yaris and that Paul made such a positive impression throughout your purchase journey. Taking the time to answer your questions and provide a personalised video before your visit is exactly the kind of service we strive to deliver. It is particularly rewarding to know that you felt comfortable and well-informed throughout, with no pressure to make a decision. Waiting a few weeks before posting your review and then taking the time to share your experience means a great deal to us, especially knowing that the car has lived up to your expectations. Your recommendation of both Paul and Quest Motor Group is greatly appreciated. We wish you many happy miles in your Yaris and hope to have the opportunity to assist you again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  A very pleasant buying experience made even better with the help of Sales Executive Rob. He was efficient and courteous and couldn't do enough for us, and without any hard sell tactics.

  Paul F Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Paul, Thank you for your excellent five-star review. We are delighted to hear that your vehicle purchase was such a positive experience and that Rob played such an important part in making the process enjoyable. It is particularly pleasing to know that you felt supported throughout without any pressure. We believe that purchasing a vehicle should be an informed and comfortable experience, and your feedback suggests that Rob delivered exactly that. We appreciate you choosing Quest Motor Group and thank you for sharing your experience. We hope you enjoy your new vehicle and look forward to welcoming you back again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  Very helpful and answered all questions. No pressure. Very happy with my car.

  Anne Gunn Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Anne, We're so pleased to hear that you're happy with both your new car and the service you received. Thank you for sharing your five-star review. Buying a vehicle should never feel rushed or pressured, so it's wonderful to know that you felt comfortable throughout the process and had all of your questions answered along the way. Creating that kind of experience is something our team works hard to achieve. Most importantly, we're delighted that you've driven away happy with your car. Thank you for choosing Quest Motor Group, and we hope it brings you many years of enjoyable motoring. Kind regards, Quest Motor Group.

• 
  1 month ago

  Fantastic support from Rob from start to finish with the purchase of our new BMW. Very helpful and knowledgeable. Thanks Rob!

  Cobi Guyon Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Cobi, Thank you for taking the time to leave your five-star review. We are so pleased to hear that Rob provided such excellent support throughout the purchase of your new BMW. It is great to know that his knowledge and helpful approach made the experience enjoyable from start to finish. Your feedback will be shared with Rob, and we are sure he will appreciate your kind recognition. We hope you enjoy your new vehicle and look forward to assisting you again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  I bought my car from quest motor group in braintree,in april 2026, Love my car to bits Lovely emma was kind and very helpful,and aoeted everything out Thanks again emma Maddie young

  Maddie Briner Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Maddie, We’re so pleased to receive your five-star feedback and hear how happy you are with your new car. It’s wonderful to know that Emma was able to make your experience at Quest Motor Group such an enjoyable one. Her friendly and helpful approach clearly made a difference, and we’re delighted that she was able to support you throughout the purchase process and make everything straightforward. We’ll be sure to share your kind words with Emma, who will be thrilled to know that she helped you find a car you love. Thank you for choosing us and for sharing your experience. We hope you enjoy many happy miles in your new vehicle and look forward to welcoming you back again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  Exceptional services , the staff is very helpful and straight forward , especially Paul who I have been personally dealing with , he has been very patient , available and ready to help me all the way in the purchase process . I would definitely recommend and be back .

  Morosanu Ana Maria Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Morosanu, It’s fantastic to receive such a positive five-star review, and we really appreciate you taking the time to share your experience. We’re delighted to hear that Paul provided such excellent support throughout your vehicle purchase. His patience, availability and straightforward approach clearly helped make the process smooth and enjoyable, ensuring you felt confident every step of the way. Providing helpful and transparent guidance is something we pride ourselves on, so it’s wonderful to know that Paul made such a great impression. We’ll be sure to share your kind words with him. Thank you for your recommendation and for choosing Quest Motor Group. We hope you enjoy your new vehicle and look forward to welcoming you back again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  Great experience, Paul Duffus is a very helpful, polite and knowledgeable, friendly with no pressure at all . Took me through every step of the buying process and I couldn't be happier with my purchase. I've dealt with Paul a couple of times and he makes it a pleasure always. Hopefully he'll still be there when I buy my next car

  Ian Thoseby Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Ian, Thank you for taking the time to leave such a fantastic five-star review. It's wonderful to hear that Paul provided such a positive and pressure-free experience throughout your purchase. Buying a car should be enjoyable, and we're delighted that his knowledge, professionalism and friendly approach helped make the process straightforward from start to finish. We're especially pleased to hear that this isn't the first time you've worked with Paul and that he has consistently delivered the high level of service you've come to expect. Building lasting relationships with our customers is something we value greatly. Enjoy your new vehicle, and we hope to welcome you back to Quest Motor Group again in the future. Kind regards, Quest Motor Group.

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