Reviews from

Google

for Quest Suzuki

• 
  12 hours ago

  Excellent customer service and communication from Rob at Braintree quest. Rob was very informative, we did not feel under pressure at any point throughout the sale.We are very happy with the car and the service we received, would definitely buy from here again and recommend Quest.

  Paula Tokeley Quest Motor Group | Bosch Car Service | Suzuki
• 
  2 days ago

  Rob was very helpful with the purchase of my new car & took his time to explain everything in detail so that I could make informed choices. The whole process was excellent.

  Deanne Howard Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 day ago

  Dear Deanne, Thank you for your wonderful five-star review. We’re so pleased to hear that Rob was able to support you so well during the purchase of your new car. Taking the time to explain everything clearly is so important, so it’s great to know you felt confident and informed throughout the process. We’re delighted that the whole experience met your expectations. We wish you many happy and safe miles ahead and look forward to seeing you again at Quest Motor Group in the future. Best wishes, Quest Motor Group.

• 
  4 days ago

  Great buying experience at this dealership. Emma in sales was fantastic, she arranged a test drive despite not having an appointment and was very knowledgeable about the car and buying process. She kept me up to date with the process and gave a thorough handover of my new car. Would definitely recommend.

  P G Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 day ago

  Dear P G, Thank you very much for your fantastic five-star review. We’re delighted to hear that you had such a great buying experience with us at Quest Motor Group. It’s wonderful to know that Emma was able to accommodate you without an appointment and provide such knowledgeable and supportive service throughout, from arranging the test drive to keeping you informed and delivering a thorough handover. We really appreciate your recommendation and your kind feedback. Wishing you many happy and safe miles ahead in your new car, and we look forward to welcoming you back again in the future. Kind regards, Quest Motor Group.

• 
  5 days ago

  Any queries have been dealt with in a helpful way and have been good to deal with.

  Andy Harrison Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 day ago

  Dear Andy, Thank you for taking the time to leave a five-star review. We’re really pleased to hear that any queries you’ve had were handled in a helpful and straightforward way. It’s important to us that our customers feel supported and easy to deal with, so your feedback is much appreciated. We wish you many happy and safe miles ahead and look forward to assisting you again at Quest Motor Group in the future. Kind regards, Quest Motor Group.

• 
  6 days ago Robert Richardson Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 5 days ago

  Dear Robert, Thank you for taking the time to leave a 4-star rating for Quest Motor Group. We’re pleased to see you had a positive experience with us. If there’s anything we could have done to make your visit a full 5-star one, we’d really value your feedback. We hope to welcome you back again in the future. Best wishes, Quest Motor Group

• 
  2 weeks ago

  Couldnt be happier with my experience with quest, made everything so simple and easy. Especially a big thank you to Rob who was friendly, helpful and knowledgeable about the process.

  Melissa Hewson Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 weeks ago

  Dear Melissa, Thank you so much for your lovely five-star review. We’re really pleased to hear that your experience with Quest Motor Group was such a positive one and that everything felt simple and straightforward for you. It’s great to know that Rob was able to support you with a friendly and knowledgeable approach throughout the process. We’ll be sure to pass your kind words on to him. We hope you enjoy your new car and wish you many happy and safe miles ahead. Best wishes, Quest Motor Group.

• 
  2 weeks ago

  Professional and Excellent service by Saler Executive: Paul Duffus, fully recommended . Thank you so much

  Maria Manea Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 weeks ago

  Dear Maria, Thank you so much for taking the time to leave a five-star review. We’re really pleased to hear that you had such a positive experience with Paul at Quest Motor Group. It’s great to know his professional approach made a strong impression, and your recommendation is truly appreciated. We’ll be sure to share your feedback with him. Wishing you all the best with your new car and many safe and enjoyable journeys ahead. Kind regards, Quest Motor Group.

• 
  3 weeks ago

  Very nice car absolutely love it thank u very much your very nice person who dealt with me

  Gary Carlick Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 weeks ago

  Dear Gary, Thank you very much for taking the time to leave a five-star review. We’re so pleased to hear how much you love your new car. It’s great to know that you had a positive experience with the team at Quest Motor Group and felt well looked after throughout. Your kind words really do mean a lot. We wish you many happy and safe miles ahead and look forward to welcoming you back again in the future. Kind regards, Quest Motor Group.

• 
  3 weeks ago Boyala Haris Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 weeks ago

  Dear Boyala, Thank you for taking the time to leave us a five-star rating, we really appreciate it. We’re pleased to know you had a positive experience with us at Quest Motor Group. If you ever feel like sharing more about your visit, we’d love to hear your feedback. Please feel free to reach out if there’s anything more we can assist you with, and we hope to welcome you back again soon. Kind regards, Quest Motor Group.

• 
  3 weeks ago Neil Jones Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 weeks ago

  Dear Neil, Thank you for taking the time to leave us a five-star rating, it’s much appreciated. We’re delighted to see that you had a positive experience with us at Quest Motor Group. If you ever wish to share more about your visit, we’d be very pleased to hear your feedback. If there’s anything further we can assist you with, please don’t hesitate to get in touch. We hope to see you again soon. Kind regards, Quest Motor Group.

• 
  3 weeks ago

  Emma was most helpful on both occasions we visited. She was very knowledgeable and kept us informed about the progress of the sale. Thank you.

  Laura Marchington Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 3 weeks ago

  Dear Laura, Thank you very much for taking the time to leave a five-star review. We’re so pleased to hear that Emma was able to support you so well on both of your visits. It’s great to know that her knowledge and communication helped keep everything clear and on track throughout the process. We’ll be sure to pass on your kind feedback to her. We wish you many happy and safe miles ahead and look forward to welcoming you back again to Quest Motor Group in the future. Best wishes, Quest Motor Group.

• 
  1 month ago

  Thay were the best help me through process of buying the car , it was made easy, explaining the process every step of the way. Would recommend them .

  Sandra Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 4 weeks ago

  Dear Sandra, Thank you very much for taking the time to leave a lovely five-star review. We’re delighted to hear that the team were able to support you through the whole car buying process and make everything feel easy and well explained. It’s great to know you felt guided every step of the way, and your recommendation really means a lot to us at Quest Motor Group. We wish you many happy and safe miles ahead in your new car and look forward to welcoming you back again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  Rob was fantastic really helpful and made buying car a pleasure. Many thanks

  Jackie Rodford Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 4 weeks ago

  Dear Jackie, Thank you very much for your kind five-star review. We’re so pleased to hear that Rob was able to make your car buying experience such an enjoyable one. Providing helpful and friendly service is what we aim for, so it’s great to know this came across during your visit. We’ll be sure to pass your thanks on to Rob. We wish you many happy and safe miles ahead in your new car and hope to welcome you back again to Quest Motor Group in the future. Best wishes, Quest Motor Group.

• 
  1 month ago

  I had a great experience buying my car! To be honest I was nervous as it’s the first time I’ve bought a car on my ownbut I didn’t need to be. Thank you Paul for your time and explaining everything to me so well. I felt very at ease and was treated really well by all the staff from the time I arrived! Thank you!!

  Aileen Stirling Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Aileen, Thank you so much for your wonderful five-star review. We’re delighted to hear that you had such a great experience purchasing your car with us at Quest Motor Group. Buying a car for the first time on your own can feel daunting, so it’s fantastic to know that Paul was able to put you at ease and explain everything clearly throughout the process. We’re also really pleased to hear that you felt well looked after by the whole team from the moment you arrived! We truly appreciate your kind words and wish you many happy and safe miles ahead in your new car. Kind regards, Quest Motor Group.

• 
  1 month ago

  I decided a week ago that I wanted to change my car for a new Suzuki Swift. All my dealings were with Paul Duffus, who was really patient and extremely helpful, also I would like to add that I felt absolutely no pressure to buy. We had a test drive on the Saturday afternoon and he calculated a very reasonable valuation for taking my existing car. I collected my lovely new car this Saturday so it all happened within one week start to finish. Richard was also really helpful too as he sorted out the app and connected it to the car. I would really recommend this dealership as everyone I met seemed really friendly and nothing was too much trouble.

  Julie Chapman Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Julie, Thank you so much for your fantastic five-star review. We’re delighted to hear how smooth and enjoyable your experience was purchasing your new Suzuki Swift at Quest Motor Group. It’s wonderful to know that Paul provided such patient and helpful support throughout, ensuring you felt no pressure and were comfortable every step of the way. We’re also pleased Richard was able to assist with getting everything set up for you, making the handover seamless. To complete everything within a week is great to hear, and we’re so glad the whole process met your expectations. Your recommendation really means a lot to us, and it’s lovely to know the whole team made you feel welcome. We wish you many happy and safe miles ahead in your new car. Kind regards, Quest Motor Group.

• 
  1 month ago

  I'm a repeat Customer at Quest Motor Group, I have always found everybody at the Dealership Professional, Friendly and knowledgeable on all aspects, from advice about the right car and information on which payment plan will be right for you and your lifestyle. I can't recommend Quest Motor Group enough, very happy with my new carThanks to Paul and Richard for your help.

  Nikki Bender Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Nikki, Thank you so much for your wonderful five-star review and for your continued loyalty to Quest Motor Group. It really means a lot to us that you return time and time again. We’re delighted to hear that you’ve consistently found the team professional, friendly and knowledgeable, and that we’ve been able to support you in finding the right car and finance option to suit your lifestyle. We’ll be sure to pass your kind words on to Paul and Richard, who will be thrilled to know they made such a positive impact on your experience. Congratulations on your new car and we wish you many happy and safe miles ahead. Best wishes, Quest Motor Group.

• 
  1 month ago

  Waste of time, rung the group spoke to Emma to check the car was there, told Emma it would be an hours drive. An hour later we arrived, waited 10 minutes to be told that someone had just booked it online and there was nothing they can do. Totally shocking, wouldn’t think of using them. Wasted 4 hours driving and waiting. Don’t waste your time. Wouldn’t even give them 1 star. Really frustrating that they said it was there, then once we arrived it had just been reserved. Total joke.

  Carl Taylor Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Carl, Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience with us. We completely understand how frustrating it must have been to make the journey only to find the vehicle was no longer available. While we do our best to keep availability as up to date as possible, on this occasion we unfortunately thought the enquiry was on a different vehicle that had just arrived. That said, we appreciate this does not lessen the inconvenience caused to you or the time lost. Your feedback is very important to us, and we will review this internally to help improve our communication and processes moving forward. If you would be open to discussing this further, we would welcome the opportunity to assist you in finding a suitable alternative. Please contact our General Manager on 01376 317445. Kind regards, Quest Motor Group.

• 
  1 month ago

  We had a good experience buying a new car from Quest Motor Group , Braintree branch. Everyone we dealt with was very helpful and informative which made buying a car very pleasant. We would recommend them and we would definitely use them again

  William Torr Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear William, Thank you very much for your wonderful five star review. We’re delighted to hear that you had such a positive experience purchasing your new car from Quest Motor Group in Braintree. It’s great to know that the team were helpful and informative throughout, making the whole process smooth and enjoyable for you. Your recommendation really means a lot to us. We look forward to welcoming you back again in the future and hope you enjoy many happy miles in your new car! Best wishes, Quest Motor Group.

• 
  1 month ago

  THIS ISNT A FORCED REVIEW! Rob has been a dream to work with from start to finish. Nothing has been too much for him. Despite me been 158 miles from where the car I wanted was based Rob has gone above and beyond to make sure I have a smooth experience. I could not recommend this place enough. If I lived closer I would definitely recommend anyone to them. Appreciate all the effort and updates been provided over a couple of weeks. They have even gone out of the way to make sure I have a full tank of fuel to get me back home after pick up. 5 stars is definitely deserved

  Matty Hudson Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Matty, Thank you for your brilliant five star review! We’re absolutely delighted to hear about your recent experience with Rob at Quest Motor Group. It’s fantastic to know that despite the distance, Rob went above and beyond to make everything as smooth and straightforward as possible for you. Providing regular updates and those extra touches—like ensuring you had a full tank for the journey home—are exactly the level of service we aim for. We will be sure to pass your kind words to him. Your recommendation really does mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  Outstanding service from the team at Quest, I’m chuffed with my new Suzuki S-Cross. This is the 5th car I’ve bought from Rob - always so helpful, I wouldn’t go anywhere else!

  Joe Beckwith Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Joe, Thank you for taking the time to leave a five star review! We’re delighted to hear you’re so pleased with your new Suzuki S-Cross – what a great choice. It’s especially wonderful to know this is your fifth car with Rob, and that he continues to provide such helpful and consistent service. Your loyalty and kind words really mean a lot to all of us here at Quest Motor Group. We truly appreciate your continued support and look forward to welcoming you back again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  Smooth transaction from start to finish. Rob was very insightful and patient.

  Marina Amato Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Marina, Thank you for your wonderful five star review. We’re so pleased to hear that your experience was smooth from start to finish. It’s great to know that Rob was able to provide insightful and patient support throughout your visit – we’ll be sure to pass along your kind comments to him. Thank you again for choosing Quest Motor Group, and we hope to see you again in the future. Best wishes, Quest Motor Group.

• 
  1 month ago

  Bought a new second hand car from here as have used many times before. We dealt with Rob who was great and helped us when choosing between 2 we liked. He explained everything answered questions and was a pleasure to deal with. Never had any problems with this garage and when there are problems they sort very quickly and efficiently. Both our cars go here regardly for service mot would nor go anywhere else. Thank you.

  Rosemary Peters Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Rosemary, Thank you for your five star review and for your continued loyalty to Quest Motor Group! It really means a lot to us that you’ve chosen to return time and time again. We’re so pleased to hear that Rob was able to support you in choosing between the two cars and made the whole experience enjoyable and informative. It’s also great to know that you’ve consistently had positive experiences with both sales and servicing, and that any issues have been resolved quickly and efficiently. Thank you again for your kind words and trust in us, we look forward to welcoming you back again for your future servicing and MOT needs. Kind regards, Quest Motor Group.

• 
  1 month ago

  I just purchases a 2026 Suzuki Swift and the turn-a-round time and service I received, was amazing! Paul was super helpful and responsive and kept me updated. I was able to pick up my new car within 2 weeks of testing drive. Paul went through things with me, to ensure I understood everything and I am super happy with the new car I drove away in!

  Michaella Allison Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Michaella, Thank you for taking the time to leave such a wonderful five star review. We are delighted to hear that you had such a positive experience purchasing your new Suzuki Swift. It’s brilliant to know that the turnaround time met your expectations and that Paul provided such helpful and responsive support throughout the process. Ensuring our customers feel informed and confident when collecting their new vehicle is very important to us, so we’re pleased Paul was able to guide you through everything clearly. We hope you enjoy every moment in your new car and wish you many happy miles ahead! We look forward to welcoming you back again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  Thankyou to Joe at Quest dealership.. On the purchase of my new Suzuki swift Looking forward to many happy years of driving Each time I arrived at the dealership was always looked after.. By Joe Ballard also lovely Emma.. I would recommend buying from you to family and friends Regards Adel O'Brien

  Adel Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Adel, Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience with Joe and Emma. We’ll be sure to pass on your kind words to them both. We wish you many happy miles in your Suzuki Swift! Your recommendation truly means a lot to us, and we really appreciate your support. If there’s ever anything you need, please don’t hesitate to get in touch. Kind regards, Quest Motor Group.

• 
  1 month ago

  I've been coming to Quest Motors in Braintree for nearly 10 years for my cars, and for 7 of those years I've been helped by Rob Beckwith and every time I've come to get a new car, he's been super friendly, helpful, informative and personable. Coming to a car showroom to get a new car, as a young woman, is daunting, especially if you don't know much about cars, like me. Rob always made me feel at ease, explained things clearly and ensured I understood, I always feel comfortable when going through the car buying process with him because he ensures I'm on the same page and understand before continuing. As always, I'm very grateful to Rob for his help in getting my latest car, I love it and I'm grateful for all of the help & guidance.

  Shannon Conlon Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Shannon, Thank you for such a thoughtful review and for your continued support of Quest Motor Group over the past 10 years. It’s wonderful to hear that Rob has been able to support you for so many of those years and consistently provide such friendly and helpful service. We’re especially pleased to know that he has always made you feel comfortable and taken the time to explain everything clearly throughout the car buying process. That’s exactly the experience we want every customer to have. We will be sure to pass your very kind comments on to Rob. We hope you enjoy your latest car and look forward to seeing you again in the future. Kind regards, Quest Motor Group.

• 
  1 month ago

  Recently bought a new car, my fourth consecutive one, from Quest in Braintree. The process is made simple by the professional staff, especially Rob who I dealt with. From the service I received, I can thoroughly recommend them to understand your driving needs.

  SC Harrod Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Hi there, Thank you for taking the time to leave us such a fantastic five star review. We’re delighted to hear that you chose Quest Motor Group for your fourth consecutive car and that the process continues to be made simple by the team! It’s especially great to hear your kind comments about Rob and the professional service he provided. Your recommendation means a lot to us. We hope you enjoy many happy, safe miles in your new car and look forward to welcoming you back again in the future. Best wishes, Quest Motor Group.

• 
  1 month ago

  I bought a car from Cuest Motor Group and I’m really happy with the service. Paul was fantastic—very helpful and professional. Highly recommend

  Daniela Dumitru Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Daniela, Thank you for taking the time to leave us such a kind five-star review. We’re delighted to hear that you’re really happy with the service you received from Quest Motor Group. It’s great to know that Paul was able to help and provided such a professional and helpful experience. Thank you for your recommendation and we hope to welcome you back again in the future. Enjoy your new car! Best wishes, Quest Motor Group.

• 
  1 month ago

  It was a great experience from quest motor group especially from Mr. Rob. From start to finish, the experience was smooth, stress-free, and professional. Rob was was fantastic, knowledgeable and honest. I would 100% recommend this team to anyone looking for a quality vehicle.

  Joble Jose Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 1 month ago

  Dear Joble, Thank you for taking the time to leave us such a great five-star review. We’re really pleased to hear that you had such a positive experience with us at Quest Motor Group. It’s wonderful to know that Rob helped make the whole process straightforward and stress-free from start to finish. We’re also glad to hear that his knowledge and honest approach made you feel confident throughout the purchase. We will be sure to pass your kind feedback on to him. Thank you for recommending the team, it means a lot to us. We hope you enjoy your new vehicle and if there is anything further we can help you with, please feel free to get in touch. Kind regards, Quest Motor Group.

• 
  2 months ago

  I recently brought a new car from quest and I was dealing with rob beckwith. Rob was absolutely amazing and went above and beyond to help make the process smooth and easy. Absolutely love my new car and would highly recommend using quest motor group in Braintree, ALorraine chappell

  lorraine chappell Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 months ago

  Dear Lorraine, Thank you for taking the time to leave us a fantastic five-star review. We’re thrilled to hear that your experience purchasing your new car with us at Quest Motor Group was such a positive one. It’s wonderful to know that Rob Beckwith provided amazing support and went above and beyond to make the whole process smooth and easy for you. We will be sure to pass on your kind comments to Rob, as he will really appreciate your feedback. Congratulations on your new car! Thank you again for your recommendation, and we look forward to welcoming you back again in the future. Best wishes, Quest Motor Group.

• 
  2 months ago

  Quest very helpful efficient and knowledgeable. Mr Paul Duffus was a pleasure to do business with taking care of all aspects of trade in and purchase of new vehicleThoroughly recommend (So far)

  Michael Towse Quest Motor Group | Bosch Car Service | Suzuki
  Response from SLM 2 months ago

  Dear Michael, Thank you for taking the time to leave us a five-star review! We’re delighted to hear that you found the team helpful, efficient and knowledgeable during your visit. It’s especially great to know that Paul Duffus made the experience a pleasure and took care of all aspects of your part exchange and new vehicle purchase. Your recommendation really means a lot to us, and we hope you continue to enjoy your new vehicle. If there is anything further we can assist with, please don’t hesitate to get in touch. Thank you again for choosing Quest Motor Group, we look forward to welcoming you back in the future. Kind regards, Quest Motor Group.

No reviews available