Renault Weybridge SMC

Excellent sales staff. Parking a bit difficult though

Thank you David for your attention to detail. Very impressed and refreshingly helpful.

I have recently changed my car for a new Renault 4 and I can’t thank Nathalie enough for her help, support and guidance through the whole process. Can highly recommend SMC Weybridge having been a customer for many years.

Picked up my Renault 5 e-tech! Great service for Nathalie from the original test drive through to the purchase and pick. Mad it all super easy!

Really helpful, easy, clear and transparent process. Nothing was too much trouble. Excellent communication throughout. My car was delivered as arranged. I feel confident to contact SMC in Weybridge if I need any further assistance. Highly recommend. Thank you Bill😊

Very friendly, very helpful and very kind gentleman That dealt with me, will definitely recommend Renault Weybridge to anyone

Bought new car after discussing with Alex. Excellent, responsive and very helpful service and everything sorted quickly and efficiently. Highly recommend.

I bought my 1st automatic Dacia Duster from Renault Weybridge and received outstanding service from Nathalie from start to finish. She answered my endless questions with such patience and kindness and made the whole experience a real pleasure. Thank you so much, Nathalie! ❤️

My partner Caroline’s car was in for service today, excellent fast service, very helpful experience from Dave Conner the service advisor.

Big thanks to Nathalie who has been friendly and communicative throughout the process of my car purchase!

Our car went in for its service tisay and David was so incredibly helpful! Was on my own with our 8 month old and he made the whole process easy and stress-free, even helping me move our child car seat from our car to the loan car. Thank you so much :)

We Purchased a new Austral Alpine with full travel accessories and even a spare wheel (as we intend to travel extensively throughout Europe) Nathalie assisted throughout the whole factory order process and was very knowledgeable on all the extras , safety features and Tech …. Thank you 5⭐️

I would just like to thank David especially and all the team at SMC Weybridge. Your care, understanding and support has been amazing where other garages have quite honestly let us down. Thank you

Natalie couldnt have been more helpful, much appreciated.

Tony in service is amazing, and probably the reason I get the car serviced here. Never had a bad experience thanks to him, as he makes spending a small fortune keeping a car on the road more palatable. They also do payments in installments which helps.

Gorgeous car

I recently purchased a new Captur and found the service very good and in particular Alex Hobbs for his help with the negotiations and thorough explanation of the car features and system on collection.

Great service thankyou Tom .

Great customer service from Isabelle

Bill was great

Just picked up my brand new Clio from Weybridge, Todd was more then helpful with the whole process would 100% recommend

Fantastic service from start to finish. Nathalie kept me informed regularly on build progress for our new Renault 5 and gave a thorough walk through of all the features of the car on pick up day.

Very pleasant experience Todd was very easy to deal with kept me informed and always easy to contact

Had a great experience with Renault in regards to my new car. Todd & Tony were very helpful and professional and were more than happy to assist me and answer all my questions. Very pleased! Thanks.

Outstanding service by the sales team at SMC Weybridge (particularly Nathalie Beutel!), Thank you so much, I love my new Renault 5.

Great service and a really beautiful car. We have already had two people stop us in the street to say how much they love it!

Purchased a nearly new Megane E-technic Iconic from SMC. A great buying experience assisted by Todd and Alex. Very clear explanations and helpful service. We can definitely recommend.

Very friendly, excellent service, Alex was brilliant

Bill has been very attentive, from test drive to handover: I’d have no hesitation in recommending Renault Weybridge.

I was very happy with the service at S.M.C. Weybridge. The team was friendly, professional, and explained everything clearly. The work was done on time, and my car feels great after the service. Thank you for making the process smooth and stress-free!

Aran and the service department team were really helpful following our car’s health check. We asked lots of questions and they answered them all. We would definitely recommend them.

David and the team were great! Managed to get my car up and running again quick with no issues after multiple faults cropping up with my car. Really appreciate it!

My car failed it's MOT and I spoke to David Conner at Renault Weybridge . He booked it in straight away. On picking it up the following day I was told that the service manager had spoken to Renault and there was no cost to me. Excellent service from both.

Looking for car on the mobility range so went here Nathalie Beutel was so helpful and guided us all the way when ordering she kept us updated with everything thank you for making it such a easy process for us. Jack & steve

Ever since I came here when my usual Renault dealer was unavailable, my experience has been ⭐⭐⭐⭐⭐! Tony and David in Service have been magnificent and looked after me through the whole process my Renault was with them.......... Won't go anywhere else now!!!!

Nathalie was excellent throughout the buying process. Not pushy at all, efficient and professional

First class service completed within estimated time. Good waiting facilities with TV and drinks. Thanks Isabella

Excellent service from the servicing team, highly recommended professional approach.

Great friendly team- Efficient and value for money

Great service, thank you Todd for going above and beyond

Staff were friendly and knowledgeable, would definitely recommend!

Having purchased a Dacia Bigster from this Dealership, a short while ago I was extremely pleased with the professional way both over the phone and in person, when requesting an aftermarket fitting of a vehicle dashcam. Top marks for the service personnel that I dealt with

Many thanks for Tony he recommending me the cleaner Alex who wash my car and remove some stains from the seats , thank you both , professional service.

I liked the wash guy (Alex) that did wash my car very good.

I got my new Motability vehicle from SMC and the process from beginning to end has been impeccable. Nathalie could not do enough for me and both me and my dog Nova were treated like royalty. I love the car, the service was great, and we will definitely be back!

Great service. Staff friendly and accommodating

Excellent service from Bill - good test drives, patient in explaining things, no pushy selling. Would recommend this dealer and this salesman very highly

I recently had my van serviced & have on a few occasions, had some work done. Alex organises this for me & Billy always completes the work efficiently & sometimes at short notice. Everyone there is a pleasure to deal with. Will definitely return

We had our car serviced here recently. Really friendly small dealership

Have used SMC for many years, Service department are always very helpful and courteous. Recently purchased a Captur from Bill at the Weybridge branch he went above and beyond to make the whole process quick and,easy. would thoroughly recommend.

Great service from Alex at Renault Weybridge SMC, great comms throughout the purchase process and he managed to get us the Renault 5 E ahead of schedule which was very good. Would definitely recommend both the garage and Alex.

Very happy with my new car . Bill Wakely was helpful throughout the process .and I’m happy with the service given

Pleasant team to talk to. Explained nicely that the air-conditioning was fine and performed the other repairs nicely. You could improve by reintroducing the car pickup and drop off service.

Todd Hurley was very helpful and professional. I highly recommend SMC motor group.

My wife and I have purchased a number of cars and had them serviced by SMC in Weybridge - they always offer a professional & friendly service, particularly - Tony & Chris. They are a great example as to why we have been regular customers of SMC since 2005. Keep up the good work.

Bought a Dacia Duster from here and Todd helped with the whole process. Really enjoying my new car and a smooth purchase.

Bought a new scenic EV this week, via Nathalie at weybridge SMC, nothing but praise for the service, support and ease of doing business with her - highly recommend and the car is great!

First rate service - thanks very much for taking such good care of my requirements.

Friendly, knowledgeable and helpful. Recommended if you’re interested in a R5! Thank you specifically to Nathalie who demonstrated the technology and helped me decide which one to buy (Iconic!) Excellent customer service 👍🏽

Billy is a great guy, enthusiastic and responsive. Very happy with the service. Loving my Renault 5 ❤️

Great service, excellent communication throughout. Love my new Renault 5 Electric!

Always good service. Excellent workmanship

Bill is absolutely wonderful. Attentive, responsive and welcoming.

Very helpful.

Nathalie was super helpful throughout the order process, kept me informed on the delivery and did a really clear handover.

A+++

From the test drive to the hand over, Bill was great. Fabulous experience.

Staff are always so helpful and go beyond their needs to support what you need. Been going here for years and despite relocating out of weybridge I continue to come back because of the super customer service and high standard of works.

Alex helped us when buying my new Renault Clio. He was friendly, helpful and informative. I would recommend Alex and Renault Weybridge SMC if you’re looking to buy a Renault.

I recently bought a used vehicle from SMC Weybrige. Nathalie was personable and not in the least bit pushy. Communication is excellent.

Had a great experience at this dealership. Very happy with my new Clio. Would definitely recommend this dealership to a friend.

Nathalie was great - very helpful and quick to respond to queries. Highly recommend

Nathalie is a pleasure to deal with. She is knowledgeable, explains things clearly and keeps you informed by phone and email. My car took quite a few months to arrive but Nathalie made sure I knew what was happening. Handover and final paperwork was a breeze.

Renault Weybridge were incredibly help, kind and skilled in diagnosing my breakdown and associated arrangements.

Staff at SMC Weybridge are very knowledgeable, reliable and friendly

Very good service and very helpful knowledgeable and respond with emails asap

Fast and efficient staff very helpful

Great service from great staff who care 100% with cool cars.

Had an MOT and service today. The service team did a great job, and David and Tony were friendly, helpful and polite. Thank you for a great experience.

Nathalie in sales was a great help leading to me placing an order for a NEW Renault Hybrid 145 Techno. The car is just what I thought it would be and great as an automatic with for my replaced knee. Very helpful all round. Thank you

Great new car experience from start to finish- only met Nathalie for the first time when I picked the car up but was very happy with the way she guided me through the process with her knowledge and patience at my many questions ! Highly recommended 😊

Very happy with our Clio purchase and the service of the team, especially Bill who was 5* start to finish. Thank you!

Nathalie was very helpful with the purchase of my new car, from test drive to handover was 2 weeks with everything taken care of over the phone or email before pickup. Followed up by email after purchase to check everything was going okay. Love the car

Excellent service from Nathalie, very happy with the Car and all around service

Great dealership with friendly and helpful staff. I recently got myself a scenic with Alex Hobbs at SMC weybridge, everything from order to deliver was smooth and easy.

A seamless experience buying our new Renault Captur hybrid - thank you Alex for explaining all the options available and keeping us informed throughout the buying process. A very good experience for us, at a competitive price.

Another good experience with SMC Weybridge, Alex was super helpful and friendly as always! Very happy :)

Bought my son's first car from Martin. Great deal and great service. Thank you

Tony Smith delivered excellent customer service. He kept me in the loop of the work that was being done on the car explained time scales in a very professional manner. Please thank Tony he is a real star and a true asset to SMC.

Very help and nice people who always say nice things about my van I wouldn't take it anywhere else

First time we have purchased a car from SMC Renault Weybridge and it was a great experience. Nathalie Beutel was very helpful, knowledgeable and responsive. Car arrived on time and handover went very smoothly. Great service all round.

I recently part exchanged and bought my new Renault from SMC Weybridge. Nathalie was brillant at guiding me through the whole process, and kept me up dated on how the deal was progressing. I highly recommend her and the team at Weybridge.

Polite staff and no fuss. Prefer the smaller dealerships, get treated better, I think.

All good! Good communication. Fair priced. Good service. Open on Saturdays. Well recommend.

My wife and I just purchased a lovely new Renault Clio from SMC in Weybridge. The service we received from Natalie was excellent from start to finish. Thank you!

My experience was, as always, excellent from car pickup to delivery. I continue to use SMC Weybridge for their politeness, efficiency and expertise.

Many thanks!!

Great customer service from Joseph called up for a check on my car he got me in same day and had it run through full diagnostics and then helped and advised me on what to do next very helpful and would definitely recommend this branch nice and friendly people all round

I’m impressed quality of service I received here. From the service advisor Joe to the efficiency of service I received. The car was ready on time, clean and a small problem dealt with on the spot. I highly recommend anyone purchasing a Renault to go SMC Weybridge.

Great customer service by Nathalie from 1st email to picking up new car. Everything clearly explained and great communication throughout.

Nathalie and Alex were very knowledgeable, helpful and informative. Everything was dealt with quickly and professionally. Very Happy with my new car purchase.

Small show room and challenging parking, but we got a good deal on a new motor and good service. So happy. And first annual service also went smoothly.

Had a fantastic experience buying my first car with the lovely nathalie, she explained all the car features, and made the whole experience easy and exciting.

Excellent service from SMC Renault Weybridge once again. I have just purchased my 4th car from Martin Payn. As a sales executive he is very informative, has fantastic knowledge of the vehicles and is always extremely helpful. The after sales and servicing is also excellent.

Very happy with my new Clio. Alex Hobbs from SMC Weybridge was very welcoming and made buying a new car very easy. I was kept informed of my cars progress from ordering to delivery. Plus I received a follow up to make sure everything was OK with my new car.

Great communication, knowledgeable feedback from the sales rep. Felt valued as a customer. Really happy with the lease process. Everything ran smoothly, no ##s. The car exceeded our expectations.

Really great service, especially Nathalie who was friendly and very helpful, from an initial test drive to assisting me in getting my new fab Renault Austral. Thanks!

I have bought cars from Weybridge Renault for many years and I have always enjoyed great service and advice from a friendly, professional team of people who work there. Many thanks to them!

I bought a Captur from Nathalie here and she was exemplary with me and my wife. Highly recommend SMC

Just had my car serviced at SMC Weybridge again. Excellent service there - friendly and professional staff. Tony is the best and the reason I keep coming back to SMC for my car needs - and I come a long way now! Can't imagine going anywhere else - would definitely recommend.

Martin was extremely helpful and knowledgeable in arranging our test drive of the new senic. He was very happy to answer questions and gave us space to get a feel for the car. Recommended.

Thank you, Nathalie and everyone at SMC Renault Weybridge for the 5 star service. I highly recommend this dealership for their support and guidance from start to finish!

Great service given by the Weybridge branch. Alex answered all my questions and processed my order swiftly - very happy with my new car!

Great customer service all round very professional

I had a truly amazing experience and would recommend SMC to anyone my car is fantastic and the level of care from Nathalie surpassed my expectations

Service booked in swiftly with minimal stress. Courtesy car given as need a car to do school runs etc, service finished promptly. Great service from start to finish. Alex did an excellent job at cleaning the car, Aaron and Tony made sure it went through seamlessly, and quickly. Very impressed

Very happy with everything done by SMC Renault Weybridge for our car . Great experience Thanks

Excellent sale and service staff The staff are very knowledgeable and friendly and I would certainly recommend anybody looking for new cars tries this dealership

SMC always have great customer service and are prompt with any questions or queries that we have. Great service from Jacob and Aarron, who are always super helpful! Thank you :)

Nathalie Beutel was an absolute pleasure to deal with from the initial phone call to collecting the keys. She could not have been more helpful or knowledgeable and the whole experience was superb. We also love the car – a Megane E Tech. Thank you very much.

First time customer, following a recommendation. Experienced excellent customer service as part of a vehicle health check for my recently purchased S/H Duster. Highly satisfied and will use again.

Very pleased with the service.

Lovely people work here! I have only dealt with the service department but they have been so friendly, kind, attentive and professional. I usually dread having to deal with mechanics but the people at SMC Weybridge have put me at ease for all my future needs while driving my Renault.

Alex at SMC was so helpful in answering all my questions when I needed a car in a hurry. He got everything sorted quickly and communicated brilliantly to keep me updated on arrival and collection dates. A really great Renault dealer!

Always smiling. Kind very friendly and helpful. Alex and tony are great Goes out of his way and beyond to help. I could go to places that are cheaper. But I stay with renault for there loyalty. All the staff are lovely.

Good sales service from this Renault dealer. No strange high pressure selling and a very relaxed place to buy a car. Nathalie talked through the options and provide an excellent service

You booked me in very professional manor. Great knowledge of information about my problem with the car. Informing me of the possible out comes. Both Tony and Jacob made me fill very welcome and very reassuring.

Everything went as planned

Always great people on the service desk, helpful and amiable. Always on the ball with everything. Great salesman in Martin Payne as well. Very knowledgeable and always friendly and helpful.

You always receive a great level of service and care from the team. It even cost me nearly £200 less than quoted due to price fixing. I was very happy! The work was carried out efficiently and good communication from staff.

Fantastic service great team

Big thank you to Nathalie for being so proactive and helpful throughout the process. Super quick at responding to emails & overall very kind. Will be recommending to everyone! Thank you. X

Efficientl service from booking, through to collection and being kept informed of progress. Customer satisfaction call following the work was appreciated .

Would highly recommend this place if you are in the market for a new car, very friendly and professional.

It has been a pleasure ordering my new car with Nathalie at Renault! I was kept in the loop through every step of the process, Nathalie has been very helpful and efficient. Absolutely love my new Renault :)

Great service

I recently bought a used Renault Clio RSI - very happy with the quality of the car and with the very helpful sales team.

The salesman Martin and the other staff members were very welcoming and polite. Nothing was too much trouble. They made the decision to buy the Captur very easy and taking my existing vehicle in part exchange was also made very easy.

everything was perfeect from SMC team

Great service by Nathalie. Thank you so much for your help. She was so friendly and made everything so simple to explain with the car we purchased.

Fantastic service by all at Renault when buying our new Austral! Not at all pushy and gave us the time of day! Alex was great, very informative and kept is in the loop through the whole process! Hand over was great and feel comfortable going back to him if we have any questions! Thank you!

Had a very good experience buying a car from Natalie, very knowledgeable & nothing was too much trouble, even though I kept going back asking questions

We traded in our Clio for a new Captur. Nathalie Beutel provided excellent service. She explained everything very well, and the transaction went through smoothly.

Brilliant experience purchasing a new Captur. Nathalie was very knowledgeable, friendly and helpful, a real credit to the company. Thank you Nathalie.

Great quick service. Expensive be part but not fault of SMC.

Picked up our new car & I have to say that the buying process from start to finish was a pleasant experience because of the helpfulness & professionalism of Natalie. I would highly recommend 😀😀👍

Excellant service

Excellent service from all, renault knowhow with home collection and delivery is what clinches the decision for me.

Very knowledgeable staff at this branch. Tony and Jacob go an extra length to look after their customers. Aarron is new to the branch and is geling in very well. All the team are superbly customer focused. I always recommend this branch to everyone.

The customer service was fabulous and the team are very accommodating, they were able to get my service and MOT done very quickly in order to work around my schedule. I can't fault the service or expertise.

you serviced and MOT quickly at time booked. When car wouldnt start you sent mechanic to my home, nearby to start it. Polite friendly staff

The staff were friendly and efficient, the work was carried out well within the time specified and the car was even given a clean. The cost was very reasonable. Hard to think how it could have been better.

Bought Renault parts here . Great service

Sorted out my car problems on my second car, too. Good value as well.

Friendly and welcoming team, great service.

Just an annual service, but car came back clean!

I had a very good experience with the service department. Very friendly atmosphere while waiting for the car to be serviced.

From start to finish everything was well organised and very efficient with great communications. We have used SMC and specifically Alex Hobs for our Motability needs for the last 3 vehicles spanning a period close to 10 years and during this extended period all has been very good

We test drove the new Renault Clio 1.6 E-TECH full hybrid today. The sales team at SMC Weybridge were very helpful, and allowed us both to drive the demonstrator so we could make an informed decision. They also had both the Techno and Esprit Alpine versions that we are considering. Recommended.

Have bought two cars from Martin now. Always great service. SMC are great at updating you on the phone and email. This branch in particular the car knowledge was far better than others

I had a great experience buying my first new car. Natalie was so helpful and informative, no question I asked seemed too much trouble. From the first test drive through to collection everyone at SMC Weybridge could not have been more helpful and friendly. I’m loving my Renault Austral!

Great service and advice as always.

I cannot fault Martin Payn, he’s been looking after me and my cats for nearly 15 years and I find Renault Weybridge the best place to go. So much so I recommend friends and family and my father recently bought a car from there. Great service, great team!

Always great service. Really nice people. Genuine and friendly

Customer service was excellent, thank you Tony

As always, Tony was helpful and efficient.

Really happy and friendly service.

Amazing staff and service!

Last review related to my recent MOT. This review follows the annual service. Car collected early morning, returned early afternoon, serviced and cleaned inside and out. Very pleased to be dealing with this garage.

Absolutely wonderful dealership. Mr. Alex Hobbs is fantastic. Friendly, professional and clearly passionate about his job. It was a stress-free experience that I would recommend to anyone. Stellar in every way.

Great service, fixed issue at no cost

Martin was extremely helpful answered any questions we had and made the whole experience a pleasure.

All went really well, nice people advised on health check for brakes and carried out swiftly.

Arranged collection and delivery service which was first class. Service carried out and was advised of results.

Excellent service and they looked after us very well. No issues at all and very clear with an exceptional Megane E-Tech to boot delivered perfectly. Alex Hobbs who looked after us did a great job, listened to us and then kept us informed all the way through.

Very high customer service appreciation in helping me achieve my dream car with my health issues advising me straight through without any complication situation I really highly recommend you use SMC Weybridge

Service and MOT undertaken as requested and minor bonnet problem sorted without any charge. Car picked up and returned on schedule.

I can't thank enough Alex Hobbs the sales executive who's been very supportive in helping me through my chosen Motability car from the very beginning to the handover , Alex is very professional with great customer service.Keep up the good work. Thank you and keep up the good work.

Excellent service, Just great from start to getting the vehicle

Really friendly and helpful whenever we need help. The video walk arounds were a new thing to me and very useful and the ability to split and spread the cost with Bumper was really helpful.

Jacob went above and beyond to help me today when my car door would not lock, resulting in multiple issues with the car. He knew exactly what it was as soon as I explained the issue and was able to rectify it in minutes! Thank you so much. I will definitely be using him again!

Excellent service from point of booking to the actual service. I particularly like the car collection and return service. My thanks to Jacob, the mechanics and the gentleman that collected and returned my car.

Friendly sales staff.

Efficient and friendly customer service.

Great service, booked in easily, they collected and returned car and kept me informed throughout the day. They even gave it a wash and vacuum, which saved me some time on the weekend!

Top service from Nathalie. Very knowledgeable about the car, explained all the features whilst out on a test drive and provided a friendly and professional experience.

I left my Dacia Duster for 12k service. Great service, good price. Evertything was good.

Staff were really knowledgeable and approachable. They were able to answer all our questions.

Great service overall. Pleasure dealing with Tony to book the vehicle in 👍🏻

very thorough, attentive and polite. excellent job, thank you

Had a really enjoyable experience with Nathalie! Very helpful, kept us updated and generally very nice!

Really good experience. The staff were very helpful.

Everything was great, this is my 6th car from SMC

Very professional and helpful staff. Prices are decent. You have the option to wait for your car to be inspected, proper facilities in place for waiting with a tea/coffee station

Good all round service Car was later than predicted, 5 months became 9 months, but this was out of the control of SMC.

Greet, update and communicate - feel valued

Excellent service from Nathalie. We were kept fully informed of our new car purchase all the way through the process.

As always the service at your Weybridge store is exemplary. Friendly and helpful

Highly recommended Service department with excellent customer service. Special thanks to Tony Smith who will go above and beyond to provide excellent customer service.

Thanks to Natalie for helping me to get my new Duster so quickly - she was so helpful and cheerful and made the process very easy - just what I needed to get back on the road after my other one was sadly written off - thank you Nathalie!!

Great response on phone and in showroom Super helpful Explained all the process of motability and helped me navigate it seamlessly (Martin) Really quick turn around from completing paperwork to delivery Really clear explanation of EV and to manage it

Having recently purchased my third car from SMC Weybridge I can Highly recommend them especially the sales lady Natalie whom I dealt with recently. She was very knowledgeable and professional from start to finish on my recent car purchase. It was a truly streamlined experience throughout

quick, friendly, helpful service. kept informed before during and after

While my car was in your care, it sustained minor damage. I was informed straight away and repairs were carried out to a high standard. A replacement car was provided for the duration of the work.

I was notified timeously about my service falling due and booking it in was very easy. The car was collected and dropped off which made it very convenient, and prices were very competitive. The service was very thorough and I felt comfortable that my car was in good hands.

Jacob helped me with my booking And explained how long it would. Take also he looked up some information that I wanted to know about my car.

I received really great, efficient and friendly service. They went out of their way so that I could collect my car as quickly as possible.

very polite staff kept me informed of what my car updates were required

Courteous and helpful. Really appreciated the collect and drop off service and the car came back beautifully cleaned. Confident a good job was done.

Great experience at SMC Renault Weybridge when I bought my new car. Nathalie did a great job answering all my questions with patience. She went out of her way with the service she provided. I definitely recommend this dealership and to reach out to Nathalie for a new car!

Nice to have the car cleaned properly. Easy process. Stress free. Expensive compared to independent garages

As always great service. Highly recommend

Can I just say Nathalie was great, everything was made easy and I was kept up to date from the moment I put down my holding deposit, the car was prepped extremely well and was immaculate when I received it. Thank you Nathalie!

All arrangements were carried out perfectly.

Very happy with the service. From collecting the vehicle to returning the vehicle to home. Was very smooth.

Friendly staff, professional service, accurate information, prompt service. Staff were very friendly and helpful. Would definitely recommend and I intend to use them again in future.

Quick response to enquiry and very professional staff

Had a great service at Renault Weybridge. The salesperson Alex was absolutely brilliant - going out of his way to help us as we bought a brand new Captur hybrid. Highly recommended. Thanks Alex.

SMC have looked after my Renaults for many years. I am quitev satisfied with them.

I booked in here for some diagnostics and a service on my little Zoe after my local dealer didn't even respond - They are lovely, polite, friendly - I would go out of my way to bring my car back here - a special shout out to Tony. I'd give 6 stars if it let me. Thank you so much

Excellent service from the sales team on a recent enquiry. They were very informative, helpful to all questions asked.

Very good service reception.

I was running late due to the train and I was told not to worry and that they would wait for me

Everything thing about the purchase off my new Renault Arkana was smooth and professionally handled by Alex Hobbs .We are very happy to recommend SMC Weybridge. Chris Rudkin

Friendly tone when booking. Car collected promptly and returned after only half a day. Difficult to do anything better.

Went in to have the window fixed. Very quick service and on time. They cleaned the car and filled up with washer fluid when I asked them to at no extra cost. Friendly, helpful service.

The staff in servicing couldn’t have been more helpful.

Always very efficient and friendly.

Purchased a new Captur and Nathalie went out of her way to ensure I got the car as quickly as possible and kept me informed every step of the way. Thanks very much

Very personal service. Staff are lovely

Good from beginning to end

very pleased.

Professional and polite service

It was very good, i wish that there was camreas up showing the workshop progress on each vehicle shown in the dealership showroom tv instead of renault tv adds on new cars.

Brilliant dealership. The staff are brilliant and I've had no problems with my car. I dealt with Alex Hobbs, my car broke down and I phoned expecting to have to wait sometime for a new car. Alex ensured I had one within a week

I had a wonderful experience at SMC. Nathalie was friendly, professional and a credit to the company. She went through everything with me efficiently and showed me all round my new car. Couldn’t recommend her enough. Thank you

Our purchase went very smoothly. Nathalie was friendly and informative throughout, keeping us up to date with availability and managing all aspects of the sale efficiently. Thank you!

Easy to book vehicle in very friendly staff and all work carried out as specified and excellent service.

Very satisfactory. But I have not received the Sandero Stepway brochures or price lists through the post I have asked for - twice. (On line I only get a blank screen, so would much prefer some physical brochures, please)

Had a great experience with SMC, Nathalie is great and would recommend highly. Helped me through the entire process to get my new RS Megane.

Handover, explanation of issues, cost and timing were all v good. ## in phone response and tricky parking lose a star

Top rate

Very professional and helpful and go above and beyond

Prompt and clear communication from the service advisor. Excellent service

Parking is the only issue, you need a lot more it

Many thanks for your friendly and efficient service support with respect to our recent transmission problem. Following a second visit , I am pleased to say that my wife is very happy with her new Duster.

My experience was 10/10 for the brilliant customer service , very helpful especially Tony who help sort my issue . And to the Mechanics,they were very informative & helpful . Top service, thank you again ,will be definitely back .

Friendly staff (Tony) Explained the job clearly with cost.

brilliant service

Nathalie at SMC was wonderful. The whole experience was first-class. I love the car and the customer service was relaxed yet totally professional.

Timing belt and MOT completed. Health check was a nice bonus. Topping up fluids I expected so I’m glad it was done. However, I did ask to update the r link to latest version and I was told ‘everything was up to date’ some research at home suggests otherwise.

Very polite and efficient handling at reception The car was finished on time and nicely cleaned

Explained things very well.Martin was good on his part of job. Everything went quite smoothly. They had given me 6months waiting time but arrived in 4months which was pretty good. Enjoying my car.

Prompt and courteous collection and redelivery. No unexpected surprises between the quote and final bill.

Absolutely fantastic service from initial enquiry to hand over. Natalie was such a pleasure to deal with. Love the car! Highly recommend

Had my Sandero Stepway serviced and mot'd today..Superb garage to deal with from start to finish..My car was even cleaned prior to collection and the bill was exactly as quoted..Top work, thank you.

Great service and kept informed on the delivery

Servicing and MOT. Bringing out the problems and prompt attending.

Alex was so incredibly lovely My Clio took 11 months to arrive & a change of model half way through Alex kept me updated throughout so I always knew what was happening. Knowledgeable & so very helpful making getting my new car so easy. Thank you Alex.

Efficient process booking car in with professional, friendly and informative advice, always kept me updated with progress.

The gentleman who collected the vehicle contacted us to let us know what time he would was due to arrive. The handover was quick with minimal fuss.

Efficient service and a nice clean car!

Got my lovely new shines Clio, everything was taken care for me, very stress free transaction. Very happy

Jacob and the team were incredibly friendly and helpful, booking us in for a service when it was most suitable for us and going above and beyond to help out with a required part just in time for an MOT. Thank you so much guys! Lifesavers!

Excellent costumer service. Work done in time and problem resolved. Many thanks!

You have very polite customer service staff, the car was washed, checks were done by professional

Very helpful staff.

Highly recommended

Just picked up our new Dacia Jogger today - fantastic car! ( our third new Dacia from SMC Weybridge) such a professional service especially from Martin Payn who just seems to get everything sorted without any problems whatsoever.

Fantastic service.

My car was picked up as arranged. Very polite and professional.

The service was carried out very well and promptly. It may be an idea to tell customers what they get in terms of washing and valeting the car. Otherwise all fine Thankyou

Excellent service from Nathalie. Very pleased with my new captur

I can't fault the service at all.

solved my problem

Great and efficient service! Always a good experience at Weybridge, Tony and Jacob are always welcoming. Highly recommended!

prompt courteous at reception when delivering and confirmed that I did not require a full service as I was no where near either the time or mileage requirements. Work carried out as stated including a free clean inside and out. could not wish for any better.

I've been taking my Renault here for years. The staff are very friendly and helpful, and they go out of there way to make sure that you are happy with your experience.

Totally amazing service

Very friendly and prompt with getting back to me when i contacted them regarding Service+MOT

Excellent service from staff they totally in tune with the cars that they are selling nothing seems to much trouble . Same goes for the service department always helpful. I would recommend this garage if in need of a new or used car or a service

The customer service here is excellent.

The customer service is exemplary and you are made to feel very special.

The actual work was carried out by your bodywork repairer M&S Autorepairs ho acted on behalf of SMC Renault. Excellent and attentive service.

Your garage was extremely busy near the pups and they was no paring' They collected my car from from further down the road ,and did an excellent job

Great service from Alex Hobbs - this is my second time dealing with him at the Weybridge branch, always very helpful and friendly. Great vehicle and great service.

Great customer service from start to finish highly impressive

These guys are great, cannot speak highly enough about them. Services are painless, slight wait for some parts, but that’s covid ##s for you… Alex is awesome. I’ve only met him 3 or 4 times over 8 years, but he remembers me, calls or emails me yearly with new deals. Superb service.

Great dealership! Very knowledgeable and helpful sales team, not pushy, no hard sell. Very happy with the experience!

They communicated very well and explained why they needed my car again.

You offered a timely appointment. The email instructions to find SMC Weybridge were goog. Friendly efficient service on drop off and collection. Good work on the repair, including arranging for a hire car while parts were ordered.

Spoke to a salesman about the cars they currently have and the market generally. Seemed very well informed and helpful. Would buy from there if I can find the right model.

Excellent

I was kept informed and the service team could not have been more helpful

Friendly, courteous, professional and kept me informed

Excellent repair service, friendly staff and overall experience.

You cant improve everything is good

Everyone was very helpful and polite.

Very friendly staff and so easy to talk to and explained everything in detail beforehand.

great customer service

Friendly and great customer service for sales and after sales. Long time customer, always return. Thank you all.

Used their spares dept today for the first time and very impressed. Parts in stock and customer service was excellent.

Tony and the guys at SMC Renault Weybridge were fantastic. I've had a problem with my Clio since I bought it new (4 years ago) and the main Renault garages never solved it. These guys found it easily and worked with Renault to get it sorted. Top customer service and no fuss. 100% recommend

First time with SMC Weybridge and I must say I am very impressed by the professional service I received from Tony and Jacob. Well done Weybridge Team…You reconnected myself with Renault Dealership after bad experiences in the past. Keep up the good work 😉

Really great customer service here from the dealership side and the service side, every time. Thank you.

This is the 3rd Renault zoe we have had from Alex, great cars and helpful service.

Excellent service in every way. We went to look at buying an electric car, and the service was brilliant in every way. We weren't pushed but given all we could want.

Helpful and pleasant staff

Although no spray paint available here, staff were very helpful cross-reference product I needed. Thank you.

Alex was extremely helpful and very efficient. Provided excellent support throughout the purchase. We can't be happier with our new car.

(Translated by Google) Excellent service (Original) Excellent servi e

Excellent dealership who made the sale of my car a very easy indeed by handling everything. The sales manager Rob Newman was very helpful and reassuring.

Very helpful , knowledgeable staff

Good at sending out reminders, don't like having to spend money on servicing car but accept it's necessary SMC make it a painless as possible and I trust them having taken my car there for the last 5 years always found them helpful and friendly.

Excellent personal service with these guys. Patient, attentive and reassuring. Would highly recommmend. I also love my new little Renault Zoe!

Great service

Very professional and knowledgeable.

The staff were extremely helpful and very efficient. Overall the services was amazing, I couldn't have asked for more. I'm very happy with my car.

Easy to deal with. Bought a new Duster. No hard sell. Very helpful staff.

Good service all-round 👍

Martin in sales was brilliant and the Car is Fantastic thanks

Really pleased with new car and can't wait to drive it. Part exchange easy and fair, and fab service from Martin! Thank you

Extremly helpful .

In for a service, promptly done and a shiny car too!

Very good, prompt and efficient service! Thanks Tony and the team!

Able to purchase the pat that was required

Very efficient service. Customer service is excellent.

Great service from Dennis today ordered pas pipe for Dacia Duster kept us informed of delivery times etc Many thanks

Great team who really know there cars! Have used them now for many yrs and still really know there stuff!

Great staff. Quick, efficient and very helpful. The issue with the car was sorted straight away and the car was cleaned inside and out as well. I had a clio before this Kadjar and renault garages have never failed to impress .

Great service and price

Tony was very pleasant to deal with. He updated me throughoutthe day about the progress on my car. Charlie the lady who collected the money. Was also very chatty n pleasant. Overall very happy.

Excellent and courteous team providing a great service when I took my Kadjar in for service & MoT.

Trying to find the entrance for first timer is tricky. Once in, you will find helpful staff.

Great service from Martin

Great customer service. Went to parts department to order some parts for my car. Got some great friendly advise and they manage to source the part from the different branch so I get it next day.

Efficient, informative and knowledgeable.

I used the service department. From my handover in the morning to my collection in the evening, nothing was too much trouble. Everything was clearly explained and reasonably priced. Covid safety steps were very reassuring, even down to clingfilm on the gearstick!

Great Renault garage, Tony at service reception is an asset to Renault Weybridge, very helpful and super friendly.

Purchased a Renault captur yesterday no fuss ,good old fashion customer service from Martin Payn thank you

Very helpful and friendly staff, I will definitely go back if the need shall arise.

What a fantastic dealership with great customer service, competent and helpful staff. Nothing was to much trouble and I received quick, professional and a 5 star personal service, another reason to buy a Renault. With special thanks to service manager Tony Smith and Paul.

Brilliant staff and excellent service. A very honest and genuine garage.

Tony in the service department is super! Thank you for your excellent service you are a pleasure to deal with.

Great customer service from Tony in the service dept. just popped in with an issue and he sorted it with a smile.

Certainly will be recommending to friends after my purchase.

Today was having service for my van renault traffic, so I'm very happy about service department, very friendly and helpful explained everything very good.

Great customer service and great cars! Been a customer for 6 years now and no change in that.

Good experience - first service to my Captur - very friendly - looked into the issues I had with my car - will return next year for the next service.

Orderd parts got wrong items but they did phone when they got the other parts in but had a long waut

just great people and service.