Here at SLM Vauxhall Hastings we pride ourselves on outstanding customer service, with our dedicated teams working hard to ensure that every customer is more than satisfied with the service they receive.
That’s why we’re extremely proud to have been presented with the Vauxhall Gold Customer Excellence Award. This award is presented to us for the first time, having previously won the Vauxhall Customer Excellence award on three occasions in the last four years.
All of us at SLM Vauxhall Hastings would like to sincerely thank each and every customer for recognising the hard work of our dedicated and hardworking team.
“I am extremely proud of the team for receiving this award in recognition of their dedication to delivering a consistently exceptional customer experience. To receive the award for the 3rd time is a special achievement and the feedback received from our loyal customers during the last 12 months has been remarkably positive with some glowing comments about the Aftersales team.”
Tim Kempner, Brand Manager - SLM Vauxhall
With special thanks to our staff for another year of excellent performance and outstanding customer service, in both our sales and aftersales departments. Our staff are the beating heart of our business and without them receiving this award would not have been possible.
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What can you expect from an award-winning retailer?
You can expect highly attentive, professional customer service, with clear and timely communications at every step of your journey. Winners of this award routinely go the extra mile to help our customers, and being presented with this award recognises the hard work that has gone into the all-round service we provide.
How are the winners decided?
Put simply, customers like you decide the winners!
We look at thousands of Purchase Satisfaction and Service Satisfaction surveys. Each year, a Customer Excellence Award goes to retailers with the best combined recommendations score.
After you buy a new Vauxhall, or have your vehicle serviced, we invite you to fill in a survey so your individual voice can be heard.
Thank you again to our fantastic customers, we look forward to welcoming you into our awardwinning branch soon!
Contact SLM Vauxhall Hastings to find out more