SLM Hastings is proud to announce that Gary Sadler has achieved Master Diagonosis Technician status. Gary went with Ryan Conway, our Service Manager, to the special Graduation Ceremony. Gary is pictured (middle) with Masanori Noharah, Executive Director & Co-ordinator Toyota BG PLC (left) and Steve Settle, Director of Customer Services (right). The event honoured the network staff who have been the first to acheive this level of expertise. Gary and the rest of these high achievers enjoyed a tour of the Toyota Factory before collecting their awards in the ceremony. After this, they were invited to a celebration lunch at a top hotel restaurant, followed by a celebrity guest speaker. This ceremony will now be a regular event and is a great opportunity to recognise those who have achieved the highest level of the Team 21 development pathways. The awards are designed to inspire other employees and promote increased engagement. It will also help Toyota prepare for future challenges. About Gary's achievement, General Manager Jason Barlow said "I am very proud of Gary's achievements and his commitment to his job role. Gary had to study very hard for this level of Diagnosis which took over 90 hours of self study then an online exam to go on to a practical assessment at the Toyota Training Academy." We would all like to congratulate Gary and look forward to other technicians achieving the same level in their careers in the future.