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SLM Toyota Hastings appoints bubbly and customer happiness focussed new Centre Host

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SLM Toyota Hastings appoints bubbly and customer happiness focussed new Centre Host

One of the most important parts of our customers’ experience with us is the moment they walk through our Centre doors – this sets the precedent to how they will be looked after by our team. All this responsibility sits with our wonderful Centre Hosts, who’s key role in the customer journey is to make them feel welcomed and at home in our Centres. Recently, we’ve welcomed Angie House to our Toyota Hastings Centre as our newest Centre Host.

  • Angie joins our team with the textbook mindset, motivation and work ethic that makes a Centre Host everything it needs to be. Whilst she has no background in the motoring industry, Angie brings with her a desire to help people, make them feel welcome, and learn more about her new role.  

    As mentioned earlier, the Centre Host role at all of our Toyota Centres revolves around meeting and greeting our customers, being that first point of contact, finding out what their needs are, and linking them up with the right person in our teams.  

    From the moment we met Angie in her interview, we knew that she was perfect for the role; the more we got to know her we saw that customer happiness and satisfaction was woven into every aspect of her life.  

    In her professional and personal life, Angie helps people – from assisting the elderly with appointments and their shopping, to helping to run a support group that assists individuals that feel lonely and isolated.  

    Unsurprisingly, when we asked Angie what she finds the most rewarding part of her job, she said “making our customers feel valued and respected. Above all though, I enjoy being friendly and genuine to people as I meet and greet them!”.  

    Welcome to our family Angie, we’re over the moon to have you with us! 

    You can meet Angie and the rest of the team at SLM Toyota Hastings today.  

Article by
Ross
Marketingat Anchant
1 week ago
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