Approved Used Cars in Uckfield

Nothing but praise for this place. Very helpful staff. Just one example, i decided to wait while they gave my wife's Yaris a service and MOT. I brought my laptop along so i could work whilst i waited. The staff let me use a small side office and kept me refreshed with tea and coffee. They know how to treat their customers. Thanks SLM staff.

I took my parents in to buy a used car on Thursday, luckily we met Jack Heaseman as we walked through the door. After finding a car they liked Jack arranged a test drive on the Friday. Jack was extremely patient, understanding and courteous throughout, giving the time to help my father learn how to adapt to an automatic car. His sales technique was perfect and not pushy which clinched the deal and they drove away very happy with their Toyota Yaris Saturday morning. Thank you Jack you are a real asset to Toyota at Uckfield.

I’ve have now found my way around the car, which I’m really enjoying taking out. I would like to thank you for getting hold of the car after losing out on the original I came to look at the day it was sold. You worked hard to get the replacement back from Norwich, I appreciate your efforts and those of your colleagues for getting the car ready for me promptly as promised. Many Thanks Alan Chatfield

We were met by a very pleasant young saleslady (Maddy Wright) who explained Toyota's Golden Ticket scheme to us in some detail and we decided that day to go ahead and exchange our two year old Yaris Hybrid for a newer model. This was in January and by mid March we are now in possession of our brand new vehicle, for only £20 per month more than we were paying for our previous car with Toyota Finance. We found Maddy helpful and professional, without being 'pushy' both during our original visit to the Toyota dealership and in subsequent correspondence leading to our being given the keys to our new car on 11th March. We both rate her very highly and would be pleased to give her a 5 star review. Annick and Ray King

I took my daughter’s somewhat elderly Rav4 in for some work to be done as a recall. Not only did they do the necessary work, they gave the car a ‘health chevk’ And let her know about the minor issues that needed fixing but on top of that, they cleaned her VERY dirty car inside and out. Highly recommended

Above and beyond I visited Toyota Uckfield to look at getting a larger car. The sales team were extremely helpful, informative and not in anyway pushy. Originally filling out paperwork and ordering a new car, 2 weeks in, my circumstances changed and I had to cancel agreement. Again the sales team could not have been nicer, despite my wasting their time and loss of their commission. A further 2 weeks on I contacted them again, still needing a larger car. I purchased a second hand car from them and despite everything they treated me as if I was their best customer, sorting paperwork , even waiting for lost paperwork I had to reorder. I am still surprised that any car dealer would take the time and effort they did with one customer, especially after causing them so much hassle. The service went above and beyond anything I have experienced in retail before. Highly recommended.

My car was collected in the scheduled time slot for a service and MOT. In the middle of the afternoon I received a phone call giving me details of the work that had been done. I paid and shortly afterwards the car was returned with all the relevant paperwork. A hassle free day ending with a serviced and MOTed car.

My grateful thanks again for your attention to detail during my car recall and MOT I was delighted with your collection and return service ???? especially when I found my car cleaned inside and out! What a wonderful surprise Sincerely appreciate your extra care and pleasant surprise Thanks to a dedicated team Jenni Bodenham

We have been customers at SLM ( previously Simpson's) Toyota for nearly 20 years . We have had mainly new cars and they also have looked after all the servicing for us. The customer service has been second to none. We have just bought our latest car - a Toyota Auris Hybrid , so looking forward to a new experience. We recommend this dealer.

I've been using SLM Toyota Uckfield for over 10 years. During that time I've owned a succession of 4 Yaris 5 door saloons; they've not been off the road for a single day and my latest hybrid is the best so far. Staff in Reception have always been polite and helpful. The Service department has carried out regular work efficiently and returned my vehicle after a pleasing and thorough clean. On only one occasion during a Service was I left waiting in Reception longer than expected. Disappointing at the time but Life is not always predictable! Otherwise it's a great dealership.

I used SLM Toyota when i had my Renault Clio and they were superb and now I have a Toyota GT-86 the service continues and never fails to meet my expectation. They assisted me in searching for my GT-86, have assisted me with technical problems i experienced with it and have always delivered on time to my high expectations. A nice friendly atmosphere with everybody willing to do their bit to help. Knowledgeable and experienced. Reasonably priced. Would highly recommend.

I have always been very impressed with this dealership, both for service and the sales team. The customer service is impeccable - everyone is pleasant, welcoming and can't do enough for you. The visual safety check and valeting/cleaning of the car on any service visit , free of charge, makes the client and their car, feel valued and secure in the knowledge that they really care.It is probably the best chain dealership I have ever dealt with and would recommend them without reservation.